The effectiveness of communication skills training on responsibility, social function and problem solving among women headed households’ welfare of Ahvaz city

This research aimed to determine the effectiveness of communication skills training on responsibility, social function and problem solving among women headed households. This study in terms of purpose was applied and in terms of implementation was a quasi-experimental with pre-test and post-test design with control group. The research population was women headed households’ welfare office Ahvaz city in autumn season 2018 year. Among numbers of population 50 people after considering the criteria for entering the study were selected by available sampling method and randomly replaced into two experimental and control groups (each group 25 people). The experimental group trained 10 sessions of 90 by communication skills training method. The instruments research was the responsibility subscale of California psychological questionnaire (Gough, 1964), social function subscale of general health questionnaire (Goldberg & Hillier, 1979) and problem solving questionnaire (Heppner, 1988). Data were analyzed by multivariate analysis of covariance method with SPSS-20 software. The findings showed that there was a significant difference between the responsibility, social function and problem solving. In the other words, communication skills training significantly led to improve responsibility, social function and problem solving in women headed households (P<0/001). Based on the results, it is suggested that clinical psychologists and therapists in providing psychological services used from communication skills training method to improve their health, especially improve responsibility, social function and problem solving of women headed households.