A digital transformation assessment maturity model for industrial organization based On design science approach

Effecting fundamental changes in all organizational dimensions, digital transformation refers to the aggregation and integration of digital technologies in all areas of an organization. The design science methodology was used in this study to propose a maturity assessment model for digital transformation in industrial organizations. . For data collection in the qualitative phase, a systematic review of the literature was conducted to analyze relevant papers within the 2015–2019 period. As a result, 49 papers were selected. At the same time, the experts were interviewed. Axial and theoretical coding phases were then implemented through the grounded theory in MAXQDA 10 to classify data as four dimensions and 12 categories. Causal conditions, context conditions, intervening conditions, strategies, and consequences were then identified to design the paradigm model. In the quantitative phase, research questionnaires were used for data collection, and the structural equation modeling technique was employed for model testing in SmartPLS. According to the ISO 15504, the capability maturity model for digital transformation was designed at incomplete, initial, performed, managed, established, and optimized levels in order to make research practical, and a corresponding 48-item researcher-made questionnaire was then developed. The proposed model was analyzed in an industrial organization of the electronics sector to determine the organizational maturity level.the result showed that the organization is at the second level of maturity and transformation has begun in it.the focus of the organization has been on the technology aspect and it is necessary to develop organization aspects accordance with them.