Monitor people's mental challenges in cyberspace during the COVID-19

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Article Type:
Research/Original Article (دارای رتبه معتبر)
Abstract:

News and rumors about the prevalence of corona virus on social media have a significant impact on people. The aim of this study is to examine the topics discussed by people about corona disease in social media from the beginning of corona prevalence to the present day. The research data were collected from people’s comments in posts related to Corona News on Instagram and analyzed using the method of text mining and clustering. Based on the results of the research, the topics of discussion of the citizens were divided into 10 clusters, which are: Lack of sanitary equipment, lack of attention to quarantine, news and rumors, mental condition, information about symptoms, prevention, control and treatment, government and public actions, lack of personal hygiene, death rate in patients and burial, closure of educational activities And economic problems. Then they were compared with the issues in December and January, when some issues such as access to vaccines, hourly traffic restrictions and the mutated virus were added to the concerns of the people, and some of them were addressed by government measures.

Language:
Persian
Published:
Quarterly Journal of Bi Management Studies, Volume:10 Issue: 37, 2021
Pages:
215 to 232
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