Designing a Comprehensive Model of Intellectual Capital through Meta-Synthesis Approach

This research aims at providing a comprehensive model of intellectual capital. This is an applied research which follows Meta-synthesis method. Having reviewed the subject precisely, and making use of meta-synthesis method the findings of qualitative and quantitative researches related to the subject were synthesized, and the present model was designed. All in all, 863 researches in the field of intellectual capital were evaluated from which 112 ones were selected and the relevant dimensions and codes were extracted and the importance and priority of each was determined through Shannon entropy method. The findings revealed that the codes reputation and picture of the organization, organizational procedures, patents, customer loyalty, employee creativity and training programs for employees were the most important factors of the three dimensions of intellectual capital. Finally, having covered all research phases, the researchers presented a comprehensive model of intellectual capital in three dimensions of human capital, structural capital and communicational capital.