Designing a model for the development of technical and vocational education tailored to the needs of the labor market and regional capacities: a case study, insurance industry

In today's competitive market, it is necessary that organizations should always be one step ahead of competitors, so organizations strive to always maintain their competitive advantage. Increasing environmental pressures and pervasive developments have posed a variety of challenges to organizations, and the ineffectiveness of old management attitudes, systems, and tools has become quite apparent because traditional approaches cannot compete in a market where all rules have changed. The Technical and Vocational Education Organization, as a leading and influential organization in the field of employment and skills in these fast-paced times, has tried to make its mission more prominent by standardizing jobs, and this time in the insurance industry, its role has been shown to be effective. has done. Therefore, in this study, we tried to address the importance and nature of these two, the technical and professional organization and the insurance industry to design a roadmap for vocational training and jobs in the insurance industry at both levels of managers and agencies. In this regard, after interviewing the experts and determining the work standards of the two groups until the level of saturation of the components and the relevant knowledge and skills were extracted. After that, the indicators of work stages and competency components and the main performance indicators and standards were developed. Finally, suggestions were made in line with the results obtained