Development a model of Human Resource Risks in The Field of Health and Treatment Using Systematic Review and Delphi Method

Today, the important asset of organizations and their competitive advantage is capable and quality human resources. Despite, the risks of human resources have not been addressed especially in the health sector, and there is a significant research and practical gap in this area. Therefore, the present study aims to identify the risks of human capital in the health sector and provide a comprehensive model of this Risks.

For this purpose, in the first step, the dimensions and indicators of the human resources risk model were extracted from the theoretical literature using the systematic review method. The Delphi technique is then used to validate the final model of human resource risks in the healthcare sector.

In the first phase and systematic review of scientific documents, 1050 documents were obtained in the initial search, which were found after refining 67 related documents. Which by examining these documents, 271 risks of human resources were identified. After eliminating duplicates and merging similar these, the number of human resources risks was reduced to 139 risks, which was validated in the second phase by Delphi method. After 2 rounds of Delphi, 4 main themes, 14 sub-themes 1, 4 sub-themes 2 and 134 concepts (risks) related to human resource risks in the field of health were identified and validated.

According to the identification and validation of human resources risks in the healthcare, the critical risks include human capital risks, operational risk of human resources, risk of attitude on the human resources unit and individual risks of employees of the human resources unit. The comprehensive model of human resource risks in the field of health that is presented in this study can be a tool for assessing and prioritizing of human resource risks in the organizations under this section and its results can be the basis for human resource risk management action in these organizations.