Structural modeling the effect of abusive supervision on organizational citizenship behavior(Case study: Technical and vocational training centers in Kerman province)

The purpose of this study is structural modeling of the effect of offensive supervision on organizational citizenship behavior in technical and vocational training centers in Kerman province. This research is applied in terms of purpose and correlational in nature and method. The statistical population of this research includes all employees in technical and vocational training centers in Kerman province, whose number has increased to 207 in 1400. Due to the limited statistical population, all its members were selected as a sample and studied by census. Two standard questionnaires were used to collect information. The content validity of the questionnaires was assessed based on the opinion of experts, and the construct validity was assessed by confirmatory factor analysis. Their reliability was also confirmed by calculating the combined reliability of Cronbach's alpha coefficient. The collected data were analyzed by structural equation modeling with LISREL software. The research findings indicate that in general, offensive supervision has an inverse and significant effect on organizational citizenship behavior. As the supervisor's abusive behaviors increase, employees lose their morale, as a result of which their motivation decreases and as a result, organizational citizenship behavior decreases.