Designing a model for measuring the structural capital of universities

In a knowledge-based economy, there are successful organizations that use this intangible asset better and faster. Research shows that knowledge is the most valuable and strategic resource in today's business environment. In this regard, knowledge management and intellectual capital has become one of the main characteristics in universities, whose main task and purpose is to produce and disseminate knowledge. Managers know that they have to manage the learning process and measure the results. However, organizations do not have the appropriate knowledge model and measurement tools to evaluate their learning outcomes. Therefore, in this research, an attempt is made to design a suitable model for measuring structural capital (as one of the main components of intellectual capital). The present study is applied in terms of purpose and combined in terms of data collection method. First, a conceptual model of research was extracted from literature studies and interviews with technical experts. A sample of 9 people was selected by qualitative method using snowball method. Also, 70 questionnaires were distributed among the available professors and experts in a simple random method to evaluate the extracted indices and the existing model. Finally, using various tests (reliability, convergent validity, diagnostic validity, regression analysis, factor load analysis), the validity of the indicators was examined and in order to confirm the model, the structural equation model and PLS software were used.