Identifying and modeling the challenges of effective use of the Development Center in Tehran Oil Refining Company

The purpose of this study is to identify and model the challenges of effective use of the assessment center with the development approach in Tehran Oil Refining Company in the form of a qualitative research method. This research is of applied type. Semi-structured interviews have been used as a data collection tool to identify the challenges. For this purpose, 10 trustees and members of the A&DC committee who were selected by purposive sampling were interviewed. Content analysis method was used to data analysis, interactive management (IM) and ISM software were used to determine the importance and model the findings. Findings showed that Tehran Oil Refining faces 15 challenges for the effective use of the Development Center, lack of organizational maturity, managerial changes, lack of legitimacy and transparency in executive guidelines and deficiency in competency model are the most causal challenges.