The Role of Proper Information Management in Dealing with the Covid-19 Using Digital Health Strategy

In critical situations, the capacity of human thinking decreases, and lack of time aggravates the severity of the crisis. In such a situation, providing quality information is a hard task that would never accomplish undoubtedly without the help of information and communication technology. This study aims at reviewing how to prevent infodemic using information management and digital health.

To achieve this goal, the reports and suggestions of international organizations such as the World Health Organization, UNICEF, as well as the experiences of some countries in managing covid-19 were studied.

There is a framework that includes a five-step process for managing infodemic, which includes: identifying evidence, translating knowledge and science, amplifying action, quantifying impact, and coordination and governance. UNESCO, in particular, has tackled the spread of false information. Meanwhile, Countries have behaved differently in terms of controlling infodemic.

Gathering reliable information and identifying fake news, monitoring the activity and content of social media, educating people on how to use social media and avoiding spreading rumors, false information, and news, creating a system of collecting data from people, and distributing reliable information from the government (which is considered as a system of data exchange and reliable information) are among the important measures taken by the governments of successful countries in managing the crisis of Covid-19.