Factors Affecting Job Satisfaction in Nurses who Working in the Emergency Department

Nurses job satisfaction is one of the effective factors in improving the quality of nursing care. The aim of this study was to determine the factors affecting job satisfaction of nurses who working in emergency departments in public hospitals, affiliated to Tehran University of Medical Sciences.

This study was a cross-sectional study conducted in the emergency departments of 14 hospitals that affiliated to Tehran University of Medical Sciences. The data collection tool, including a demographic questionnaire and a Herzberg Worksheet Satisfaction Questionnaire. The study sample consisted of 665 nurses working in the emergency department who entered the study by census method. The obtained data were analyzed using descriptive and analytical statistical tests (Mean ±SD and Chi square) and Version 18 SPSS software.

The Mean ±SD of job satisfaction in nurses (141.58±36.831) was moderate to low and the highest level of satisfaction in two dimensions, respectively, communication with colleagues and patients (48.3درصد) and job status (27.7%) and the lowest level of satisfaction were in two dimensions, salary and benefits (62.4درصد) and work situation (49.3%), respectively.

In all organizations, job satisfaction has been identified as an important factor in creating employee motivation, efficiency and responsibility. Job satisfaction in nurses, improve the quality of nursing care and reduce their retirement.