The effect of organizational citizenship behavior on job performance of education staff in Fars province

The purpose of this study is to investigate the effect of organizational citizenship behavior on employees' job performance. The research method was applied in terms of purpose and descriptive-correlational in nature. The statistical population of the study included all employees of the General Department of Education of Fars Province, 511 people. Using stratified proportional random sampling method, 351 people were selected for the study. Cochran's formula was used to estimate the statistical sample size. The research variables used were the standard Organizational Citizenship Behavior Questionnaire Organ (1988) and the performance of Hershey and Goldsmith staff (2009). The validity of the questionnaires was confirmed by referring to experts and their reliability was confirmed by Cronbach's alpha coefficient; Findings showed that organizational citizenship behavior with a correlation coefficient of 0.618 has a significant positive relationship with job performance of employees; The results of structural equation modeling using LISREL 8.8 software also confirmed the research hypothesis that a significant positive effect of organizational citizenship behavior on employees' job performance with a coefficient of 0.41. As a result, in order to develop the job performance of employees, organizational citizenship behavior can be considered. Organizational citizenship behavior plays a strategic role in improving the quality, creativity and efficiency of employees