Identifying and Explaining the Factors Effective on the Excellence of Cultural-Artistic Organizations in the Provision of Art Education Services: The Case Study of Islamic Revolution Art Field Organization

The purpose of this study was to identify and explain the factors effective on the excellence of cultural-artistic organizations in the provision of art education services. This qualitative study was a case study of the Islamic Revolution Art Field Organization. The statistical population included the managers and experienced office clerks of the foregoing organization from among whom 13 individuals were selected based on theoretical purposive sampling. After transcribing the semi-structured interviews, the six-stage strategy of Braun and Clarke was used for coding and the thematic analysis method to analyze and interpret the codes. Sixty factors effective on the organizational excellence of the Art Field Organization in the art education service improvement arena were identified. These were classified as 6 main categories, including goals and strategies, leadership, environmental factors, human resource management, resources and infrastructure, and axial activities. The results of this study can help improve the organizational excellence of other artistic-cultural organizations of Iran that provide educational services.