Designing a Knowledge Management Enablement Model in Relief Organizations

Today, knowledge and information have become a determining factor in the success and competitiveness of organizations. Businesses that can acquire the existing knowledge in their organization and use it in line with business processes, the products and services of these businesses will have competitive advantages in the market. It is a relief organization.

In this research, the fuzzy Delphi technique is used to identify the dimensions of knowledge management capability building, and the fuzzy Dimtel technique is used to examine the cause and effect relationships of the knowledge
management capability building model in relief organizations, and the fuzzy ANP technique is used to determine the importance and priority of factors. Aid organizations are also studied in this research.

The results of this research showed that the factor of specific strategies and goals in enabling knowledge management is the most effective factor among other factors, and the factor of designing effective processes to enable knowledge management is the most effective factor and ultimately the most important factor among Other factors are specific strategies and goals in enabling knowledge
management.

The results obtained from Fuzzy Dimetal technique and Fuzzy ANP show that after the factor of specific strategies and goals in knowledge management capabilities, the support factor of senior managers is the most influential and important factor in applying knowledge management, in fact, the managers of the organization as a model They are for all the employees of the organization and they should have enough knowledge about knowledge management and its benefits in the organization.