Corporate Social Responsibility Outcomes in Iranian Organizations: Meta-Analysis Approach

The purpose of this study is to identify the outcomes of Corporate Social Responsibility (CSR) in Iranian organizations using a meta-analysis approach. This is an applied research and is descriptive in terms of purpose. The statistical population is articles published in the field of CSR in Iran from 2011 to 2021. According to the defined protocol, 56 studies were eligible to be used, as samples which were utilized in the meta-analysis process. These studies were reviewed and analyzed using CMA2 software (comprehensive meta-analysis software). Findings revealed that among the outcomes of CSR at individual levels, the variables of person-organization fit (0.904); altruism (0.619) and customer-oriented behavior (0.557) have a high effect size (more than 0.5). Among the outcomes of CSR at the organizational level, the variables of organizational identity (0.940), culture (0.785), organizational trust (0.653), organizational eloquence (0.631), competitive advantage (0.597), brand value (0.564), financial performance (0.528) and brand image (0.506) have high effect size. Also, among the outcomes of CSR at the level of external stakeholders, the variables of organizational legitimacy (0.826), public trust (0.595), perceived quality (0.531) and environmental performance (0.531), respectively, have a large effect size.