Designing and Validating the Behavioral Reduction Model through the Conscious Mind of the Social Security Organization

Nowadays, the reduction of behavioral emotions among employees oforganizations is of great importance and extent. Moreover, the component of strengtheningmindfulness is an important issue based on mental psychological responses in reducingthe damage caused by behavioral emotions. The current research aimed to determine thecomponents of an appropriate model to reduce behavioral emotions through the mindfulnessof social security organization employees. In order to achieve the goals of the research, firstly, the theoretical foundationsand the background of the research related to the regulation of behavioral emotions throughmindfulness were investigated, and the indicators of this type of evaluation were determined;consensus was reached using the fuzzy Delphi method and the opinion of experts. Then, todetermine the factor loading of the indexes of each of the components, we used confirmatoryfactor analysis test in structural equations and Smart PLS software. Therefore, the currentresearch with its method of mixed exploration can be considered as developmental researchand an applied one in terms of its objective. In the qualitative part, the statistical populationincluded 30 experts using a non-random and snowball method, and in the quantitative part,a sample of 200 managers and employees of the social security organization was included. According to the results based on the review of the literature and interviewsconducted, 76 factors were identified based on the literature and interviews. Furthermore,12 sub-indices for behavioral emotions were categorized in the form of components such asdescriptive observation, mindful action, acceptance without judgment and non-reaction, aswell as 12 sub-indices for the construct of mindfulness in the form of components such asanger, anxiety and stress, fear, and sadness. Mindfulness-based interventions can help strengthen coping strategies to dealwith this reality and maintain the employees’ mental health and well-being.