Presenting a model for the development of systematic business-administrative ethics: the case study of Iranian banks

Administrative ethics can be defined as administrative dos and don'ts and how to work in the office. The ideal administrative ethics is realized when the employees of the administrative system look at the people from the right perspective and consider themselves as servants and advocates of the people. With the progress of the globalization of administrative ethics and professionalism, it has faced many practical and theoretical challenges, therefore, the present study was conducted with the aim of presenting a model for the development of administrative ethics in Iranian banks. The current research was based on the basic objective and was quantitative in descriptive-analytical method, which was implemented with the approach of modeling structural equations based on the survey method. The statistical population includes employees, managers and experts of Iranian banks, and based on Cochran's formula, 300 of them were randomly selected to investigate the relationships between variables. Structural equation modeling and SPSS and PLS software were used for data analysis. The findings showed that based on the pattern obtained, the pattern of development of administrative ethics in Iranian banks includes three main dimensions. Finally, the significant factors are; The individual dimension includes "adherence to values", "development of behavioral principles", "creating the infrastructure of attachment to work", "the internal aspect of people for growth", "improving the level of skills through continuous training" and "ethical characteristics of people". Organizational dimension includes "Ethical charter to comply with ethical principles", "Intra-organizational characteristics", "Ethical decision-making", "Ability to resolve ethical conflicts", "Participation and institutional support", "Institutionalization of organizational culture", "Structure "Organizational", "Skills and knowledge of employees", "Progressivism and meritocracy", "Organizational justice and equality", "Reduction of organizational corruption", "Performance system evaluation", "Ethical leaders", "Respecting labor rights" and "interaction and social relations with others" and environmental dimension including "environmental stimuli", "legalism", "cultural factor", "social factor", "political factor" and "economic factor".