CORRELATION BETWEEN COMMUNICATION SKILLS AND PROFESSIONAL ETHICS OF NURSES IN FARSHCHIAN HEART HOSPITAL, HAMADAN, IRAN

Considering the increasing importance of professional ethics in nurses, it seems necessary to know its related factors such as communication skills; Therefore, this study aimed to determine the correlation between communication skills and professional ethics of nurses in Farshchian Heart Hospital in Hamadan, Iran in 2021.

In this correlational descriptive study, 170 nurses working in Farshchian Heart Hospital in Hamedan were selected by convenience sampling. The data collection tool was three questionnaires: demographic information, Barton J.E. communication skills (1990), and Kaduzier's professional ethics (2002). The data were collected by the self-report method. Data were analyzed using Descriptive and analytical statistics (Pearson, Mann-Whitney, Kruskal-Wallis, and regression statistical tests) in SPSS version 16.

Most participants were married women with a bachelor's degree and mean age of 35.57±6.55. The mean scores were as follows: communication skills 59.86±7.84, verbal 21.37±3.21, listening 16.94±3.89, feedback 21.54±3.08, and professional ethics 64.03±8.27. Pearson's correlation test showed a significant positive relationship between communication skills and professional ethics (P=0.02), feedback skills and professional ethics (P<0.005), and justice and fairness subscale and general communication skills (P=0.02). Using the multiple linear regression model, the variable of professional ethics could be predicted by verbal skills (0.95) and feedback skills (1.99) (P<0.0005 R2 adjusted r=0.97)

The present study showed a statistically significant positive relationship between communication skills and professional ethics. Considering the relationship between communication skills and professional ethics, it is suggested to pay attention to the empowerment of nurses in this area.