Quality of Students Register Statistics: A Case Study University of Kurdistan

Nowadays, majority of organizations rely to a large extent on information systems in conducting their affairs. Consequently, the quality of information obtained from these systems has a crucial effect on the work process of organizations. Low-quality data results in incurring high costs in organizations leading to lower efficiency and productivity. Improving data quality is a suitable and cost-effective solution to this problem. To improve the information quality, one must consider improving the design and performance of these information systems, and these demands knowing the sense and concept of data quality as a product, knowing methods of measuring it, and taking measures in properly designing and operating the system. Consequently, this study aimed to evaluate the quality of student registration data of University of Kurdistan in general and also in individual work areas of the registration statistics system. For this purpose, a combination of quantitative-qualitative and exploratory research methods were applied. In the qualitative part of the research, employing a library research method, theoretical concepts were presented, the data quality indicators were identified and the most important indicators selected. Accordingly, the “registration statistics quality evaluation checklist” was developed using expert opinion. In the quantitative part of the research, Golestan Educational System was monitored as a field study, and the checklist was completed and analyzed. The results indicated that students’ registration statistics quality was 79 percent. The quality of statistics in identifying, registering, transferring and presenting areas were 76, 85, 92, 54, and 63 percent, respectively.