Knowledge Management -Based Risk Management for Information & Communication Technology Companies

Nowadays, the risk management has turned to be an important tool in order to control and reduce the business risk. In this study, by using knowledge management to increase the competitive advantage of businesses and integrating knowledge management processes in risk management processes, we have sought risk management based on knowledge management with the aim of better management of potential risks and finally introduced a theoretical framework for it. This article is an applied research which has done in a mixed quantitative-qualitative method. First the required indicators for knowledge management and risk management processes have been identified by literature review, content analysis and Delphi method. Then a survey has been completed via a designed questionnaire, which answered by 376 managers from certified information and communication technology companies belonging to Iranian ICT Guild Organization By structural equation modeling method and smart pls3 software. Explaining factors of risk management based on knowledge management, and their inter-relationship has been asked. Finally a theoretical framework which reveals the greater index of relation between knowledge evaluation, knowledge acquisition, knowledge sharing, knowledge reposition, knowledge creation and knowledge application with risk management has been proposed