The Effect of Problem-Solving Technique with Six Thinking Hats Technique on Creativity and Caring Behavior

The six thinking hats technique is one of the problem-solving methods that can be used to identify problems, and solutions, and discover ideas that are being ignored by a group. The aim of this study was to investigate the effect of the problem-solving method with the technique of six thinking hats on the creativity and caring behavior of nurses working in the emergency department of Baqiyatallah Al-Azam Aliabad Katoul Hospital in 2019.

This quasi-experimental study with a one-group pre-test-post-test design was performed on 40 nurses of the emergency department of Baqiyatallah Hospital in Aliabad Katoul by census method. Then, the studied nurses received training in creativity and caring behavior with the method of six thinking hats in 2 sessions of 8 hours in 4 groups of 10 people for two consecutive days. Data were collected using questionnaires of demographic characteristics, Torrance creativity, and caring behavior and entered in SPS20 software, then it was analyzed with paired t-tests, multivariate covariance analysis, and Pearson correlation at a significance level of p<0.05.

The mean and standard deviation of creativity before the intervention was 127.91 ± 6.61 and after the intervention was 144.37 ± 16.12 and the mean and standard deviation of caring behavior before the intervention was 160.17 ± 9.53 and after the intervention was177.28 ± 20.30, which had a statistically significant difference (p <0.001). Also, according to the significance level of less than 5% of Pearson's correlation test, it can be said that there was a significant correlation between creativity and  the caring behavior of nurses (r = 0.799, p <0.001).

Using the six thinking hats method had an effect on the creativity and caring behavior of nurses. Putting the training of problem-solving methods in patient care intervention programs and teaching nurses can increase the creative skills of nurses and their performance level.