Designing fundamental Competencies Model for human resource managers related to service startups in the urban transport sector

The current research has been done with the aim of designing the fundamental competence model of human resource managers and identifying its dimensions and components as well as the factors affecting the fundamental competence of human resource managers.The research method is considered to be mixed (qualitative-quantitative) in terms of implementation, applied in terms of purpose, and content analysis type in terms of exploratory method. According to the content analysis method, the coding and classification process was implemented in the MAXQDA 2018 software, then the codes were examined for validation with the fuzzy Delphi method and measured in the PLS software at the quantitative stage. In this research, the fundamental competence dimensions of human resource managers and the factors affecting them have been identified and categorized. Based on the findings in the first stage with the qualitative approach, eight dimensions of fundamental competencies including cognitive-insight competence, entrepreneurial competence, leadership competence, communication competence, individual competence, technical and specialized competence, moral competence and psychological competence and six influential factors were formulated. In the second stage, with a quantitative approach, the impact of six factors on the fundamental competence of human resource managers was measured and confirmed.