Investigating individual factors affecting behavioral ambivalence: a systematic review

The concern of many organizations today is that they cannot create the ability to perform another activity at the same time that they are engaged in one activity. Achieving such a transformation is difficult and requires serious attention to create the capacity of behavioral ambivalence in the organization. Therefore, it is important to identify the factors that promote ambivalence among employees. The present study was conducted with the aim of identifying individual factors affecting behavioral ambivalence.

In this research, which was conducted as a systematic review, studies related to the subject were retrieved using defined search terms and using specific databases. Based on the compliance with the entry and exit criteria, the articles were extracted from them and entered into Excel version 2010.

Among 123 articles, 9 articles were selected. These studies had studied the factors affecting behavioral ambivalence. The results of the research showed that factors such as personality traits, flexibility of human resources, internal motivation, self-efficacy, innovative behavior, and managers' support are effective on behavioral ambivalence.

In order to optimally use the capacity of intelligence, knowledge and existing skills of employees and behaviors such as searching for new products or services and innovation in the process, it is necessary for managers to pay attention to individual factors on behavioral ambivalence in organizations.