Designing a Model for Evaluating the Government Performance in the Field of Health

 The success or failure of governments is measured by the rational implementation of government management subsystems, especially performance evaluation. Evaluating health performance using national and international components is essential. Unfortunately, the current ranking of Iran's health in the international arena reflects the relative inefficiency of the government performance. Therefore, this study aimed to provide a model for evaluating government performance in the field of health and to develop applied knowledge in the field of organization. Over time, it should be extended to other areas of government responsibility, as well.

Design/ methodology/ approach: 

  The present qualitative study adopted the systematic approach of Strauss and Corbin and employed the "Grounded Theory" strategy. To collect the data, unstructured interviews were carried out with 19 academic-professional organizations experts. The data were analyzed according to the guidelines of open and axial coding.

 The results were conceptualized in the form of 87 sub-categories and classified under 6 main categories emphasizing the implementation of the performance evaluation model in accordance with the proposed efficient and effective components and indicators using the knowledge of local calligraphy experts and the use of international standards.

Limitations & Consequences: 

 The prevalence of Corona virus and lack of easy access to experts were among the limitations of this study.

Practical Consequences:  

The successful implementation of the strategy is a function of the executive context under the heading of "strong evaluation and monitoring" as a causal condition of the event. "Efficient implementation," along with "comprehensive database" and "sustainable situation," leads to the final outcome which is "Optimized resources and expenditures", "achieving organizational effectiveness" and "increased government efficiency and productivity" and provides the basis for the realization of the welfare state.

Innovation or value of the Article: 

 In this research, the most important components and indicators of the evaluation of the government's performance in the field of health were identified and customized in the form of a proposed performance evaluation model, which is the initiative of this research.