Investigating the Effect of e-governance on Organizational Sustainability with Mediating Role of Good Governance

The aim of this study is to investigate the effect of e-governance on organizational sustainability mediated by good governance in governmental organizations in Kerman city.

Design/Methodology/Approach: 

The present study is an applied research and descriptive-survey research. The data was analyzed using structural equation modeling within LISREL and SPSS software. Data collection tools in this study were standard questionnaires. The validity and reliability of the questionnaire were confirmed using the content validity method and Cronbach's alpha. Also, to ensure the construct validity of the research, divergent validity was evaluated.

Research Findings:

 The findings showed that e-governance and good governance have a positive, significant effect on the organizational sustainability at 95% confidence interval. The findings also indicate the mediating role of good governance in the relationship between e-governance and organizational sustainability. According to the output of LISREL software, e-responsiveness is the most important feature for e-governance in governmental organizations. Furthermore, the Commitment to Resilience and promote values are the most important features that affect organizational sustainability and good governance in governmental organizations.

Limitations & Consequences: 

The neglect of organizational sustainability and ICT in governmental organizations is due to the fact that state-owned companies use government for public services and often do not need to compete with other organizations when providing a similar set of services to the public.

Practical Consequences: 

Importance and necessity of the role of e-governance and good governance that can provide practical strategies to promote organizational sustainability.

Innovation or value of the Article:

 No research has been found to simultaneously examines the effect of e-governance on organizational sustainability with respect to the mediating role of good governance.