Designing and Presenting the Application Model of Equal Communication Style of Managers and Validation in Mashhad University of Medical Sciences

Communication is one of the most important management processes, and the nature of a manager's job requires him to communicate with employees and customers. Therefore, the current research was developed with the aim of presenting a model for the application of equal communication style of managers in Mashhad University of Medical Sciences. The research strategy in the qualitative part was theme analysis and in the quantitative part, survey. The statistical population was the experts and managers of the qualitative department of Mashhad University of Medical Sciences, who were selected as the sample size using the principle of saturation and sampling method. In the quantitative part, the statistical population included 130 managers of Mashhad University of Medical Sciences. From the statistical population, 97 people were selected as samples by simple random method. The method of data collection in this research is interviews and questionnaires, and for the analysis of research data in the qualitative part, MAXQDA software and in the quantitative part SPSS 22 and SMART-PLS software were used. The findings of the research include 3 categories of manager's conditions, job conditions and subordinates' conditions. Also, in the quantitative part, the results of data analysis showed that the mentioned model has the required validity. According to the results of the research, managers of Mashhad University of Medical Sciences can use the equalization style to form informal groups and increase the motivation of employees aligned with the goals of the organization, which ultimately leads to greater participation of employees to achieve the goals of the organization.