نشریه مطالعات مدیریت و توسعه پایدار
سال سوم شماره 4 (پیاپی 12، زمستان 1402)

This research, which was conducted to provide an organizational mentoring model with a talent management approach in the Ministry of Education and Culture, is an exploratory type considered developmental and practical in terms of its purpose. In terms of data collection, it is of mixed type (qualitative and quantitative); in terms of data collection, it is descriptive-survey type. The statistical population of this research in the qualitative part includes all experts in the field of public administration and administrative affairs and senior managers and human resources in the Ministry of Education, 20 of whom were selected by judgmental and purposeful sampling. In the quantitative part, experts working in the Ministry of Education, have been selected as a statistical sample using Cochran's formula, using stratified random method according to the volume. The measuring tool of the research in the qualitative part was a semi-structured interview and in the quantitative part, it was a standard questionnaire, which was used to measure the validity of the questionnaires using the form and content method and to determine its reliability, Cronbach's alpha was calculated, and its value was estimated to be 0.974. Data analysis was done in the qualitative part by phenomenological method and in the quantitative part by using SPSS26 and SMART PLS4 software. The research results in the qualitative part led to a structural model. The results in the quantitative part also showed that in the education department, organizational culture plays a mediating role in the relationship between managers' support, organization strategy, talent conflict management, succession planning with individual factors of talent management, and organizational factors of talent management.

The purpose of this research is to present the desired institutionalized branding model of Saderat Bank using the grounded theory approach. The target population of the research is public relations and marketing experts, who were selected using purposeful and theoretical sampling in the number of 14 people. The data collection tool is a semi-structured interview, and the data analysis was done in three stages of open, central and selective coding. The findings show that in order to improve the brand of Saderat Bank, platforms must be provided to increase its production. These platforms include 3 causal conditions (economic turmoil, strategic advertising planning, bank mission), 4 background conditions (interactive behavior of the bank, competitive advertising based on knowledge, justification of banking plans, professional ethics), 4 intervening conditions (disappointment of customer trust, pathology of advertising) 9 strategies (targeted advertising strategies, customer relationship management, quality of interactions and customer relationship, key factors in CRM implementation, strategic advertising leadership, audience-based advertising evaluation, social management of advertising, creation of opportunities new, advertisement renewal strategy) and 4 consequences (brand development, continuous improvement of performance, convergence of interests, alignment of interests). Based on this, institutionalized branding in the minds of customers shows itself through advertisements in different formats and by developing a suitable model.

The main goal of this research is to identify the most effective and efficient factors of Lars supply chain. This research is applied-developmental in terms of purpose. Factors were extracted by super combination method. Lars supply chain has factors of sustainable supply chain, resilient supply chain, agile supply chain, lean supply chain and 16 different indicators (supplier management, supporting suppliers, multiple distribution channel, waste elimination, just-in-time production, logistics management, continuous improvement, flexibility, competence, speed, communication with customers, responsiveness, agility, economic, environmental and social). Dimtel's questionnaire was designed based on the factors and provided to 15 experts of Yazd tile and ceramic industries. Dimtel method was used to determine the influence of each index. For this purpose, the Dematel questionnaire was completed by professors and experts in this field, and finally, the relationships between indicators were determined in the Cartesian coordinate system. The results showed that economic factors, agility, continuous improvement and flexibility are the most influential, and on the other hand, supplier management is the most influential among the Lars supply chain indicators.

This research has been done to design the model of human capital strategies in Sepeh Bank of Iran, emphasizing changing the organizational structure. The research method is qualitative, and the data collection tool is a semi-structured interview. The statistical population of the current research is 543 people, provincial managers, district affairs management, human capital management, Sepeh Bank managers, and public administration faculty members of Islamic Azad University of Gilan province. The research participants, with the purposeful sampling method, are 22 people, including 15 managers at different levels of Sepeh Bank and 7 university professors. The interview and data collection process were stopped when the data collection reached saturation. The data collection method was a semi-structured interview. The content analysis method was used to analyze the data, and open, central, and selective coding of the interviews was done with the Max Kyuda 2020 software. The findings of the research indicated that for the qualitative design of the human capital strategies model in Sepeh Bank of Iran, with an emphasis on changing the structure, in the education and development subsystem, to the educational needs, educational effectiveness, and career advancement path, in the reward and compensation subsystem, the strategy And the policy of payment and welfare plans, innovative methods of reward and reward for service and organizational targeted reward, and in the subsystem of employee relations, special attention should be paid to the strategy of employee relations, interaction and participation of employees and the optimal design of structural change.

The purpose of this research was to present the model of professional competence of school administrators as an effective and key driver of sustainable development. This research is qualitative and to present the professional competence model of school principals as an effective and key driver of sustainable development, the data theory strategy of the Strauss and Corbin Foundation was used. In this research, the interviewees were selected from experts and professors in the field of education in Tehran. Using the theoretical sampling method, 20 experts and professors in the field of education in Tehran were interviewed. To determine the reliability of the interview forms, the within-subject agreement method of two coders (evaluators) was used, and the agreement coefficient was calculated as 0.84. For data analysis, foundation data methods and open, central, and selective coding were used, and the interviews were analyzed in the MAXQDA 18 software environment. The findings of the research showed that based on the presentation of the professional competence model of school principals as an effective and key driver of sustainable development, including the enablers of skill competence, managerial competence, and professional ethics and behavior competencies, the development of managers, the social indicators of managers, the establishment of working groups to improve performance and Green competency, attitudinal competencies, knowledge competencies, educational competency, knowledge-skill and technology commercialization competencies, productive spirit, consumption pattern modification, participation in development and moving towards national authority, which leads to the realization of the results of productive spirit, consumption pattern modification, They participate in development.

The current research was conducted with the aim of identifying and prioritizing productivity complications of Abadan Oil Refinery Company based on the three-pronged model. This research is applied in terms of purpose and exploratory (qualitative-quantitative) in terms of mixed method. The statistical population in the qualitative section includes middle level managers of Abadan Oil Refinery who were selected through targeted sampling based on theoretical saturation of 15 people. In the quantitative part, 219 employees of the refinery were selected by simple random sampling based on Morgan's Krejci table. The collection tool was a semi-structured interview in the qualitative part and a researcher-made questionnaire based on the interviews in the quantitative part. In order to analyze the data, thematic analysis method was used in the qualitative part and descriptive statistics (percentage and frequency) were used in the quantitative part. Based on the findings of the qualitative section, 22 complications were obtained, of which 8 complications are related to structural complications, 7 complications are related to behavioral complications, and 5 complications are related to environmental complications. The findings of the quantitative section using the Friedman test for ranking showed that among the structural complications: the factor of laws and regulations, among the behavioral complications: the factor of knowledge, awareness and skill, and among the environmental complications: the factor of belief and attitude. The society was the most important complication, and they are in the first priority.

Workplace democracy and psychological capital jointly provide positive insights for organizations and can lead to improved psychological states to improve engagement, employee energy and sense of learning, and increase vitality in the workplace. The aim of the current research is an analysis of organizational democracy using the hybrid method. This research is developmental in terms of its purpose and was carried out with the qualitative approach and Sandelowski and Barroso's Meta-Synthesis Method (2007). The statistical sources of the research include the documentary sources of the countries that had an organizational democracy model. It should be mentioned that these articles were selected based on the criteria for entering the metasynthesis process. Qualitative content analysis method was also used to analyze the data. In this study, to identify the components of organizational democracy, 32 codes were identified as basic themes. Among these, 28 codes were selected as organizing themes, and finally 9 dimensions were extracted as overarching themes, which are: organizational commitment, shared governance, fair organizational climate, organizational dignity, transparency, effective relationships, culture of organizational freedom, Organizational competitiveness and occupational justice.

The purpose of the current research was to develop a relationship model of psychological capital and organizational citizenship behavior with the mediation of job self-efficacy in sustainable organizations. The research method was a descriptive correlation. The statistical population of the research included all the employees of the Sports and Youth Department of Gorgan city in 1402, of which 200 people were selected and participated in the research by available sampling method. Data were collected using Luthans et al.'s psychological capital questionnaire (2007), Riggs and Knight's (1994) job self-efficacy, and Podsakoff et al.'s (1990) organizational citizenship behavior and Pearson's correlation coefficient method and structural equation analysis using SPSS software version 24 and Imus software were analyzed. The results showed that there is a positive and significant correlation between psychological capital and job self-efficacy (r=0.49), psychological capital with organizational citizenship behavior (r=0.51), and job self-efficacy and organizational citizenship behavior (r=0.41). There is a level of 0.01. Also, the psychological capital model has a good fit with organizational citizenship behavior with the mediating role of job self-efficacy. Based on the results, since psychological capital and job self-efficacy have a special role in promoting organizational citizenship behaviors and the productivity and efficiency of sustainable organizations, it is necessary for the managers of these organizations, to pay special attention to the importance of these factors, to provide the necessary conditions for their promotion in the form of in-service programs. Provide employees.

The purpose of this research is to identify the drivers of the formation of anti-citizen behaviors in the employees of government organizations. Based on the purpose, the current research is applied and from the point of view of how to collect data, it is mixed research (qualitative-quantitative). The tool for collecting data in the qualitative part is the interview and in the quantitative part, a questionnaire. The research community in the qualitative part included university experts and government department managers, 15 people were selected based on the purposeful sampling method. In the quantitative part, the statistical population of the research consists of all the employees of the government offices of Ilam province, numbering 29,240 people (according to the Iranian Statistics Center), of which 379 people were selected as a sample using the simple random sampling method and using the Cochran formula. The data collection tool was a semi-structured interview in the qualitative part and a researcher-made questionnaire in the quantitative part. The qualitative part of this research was done using theme analysis. In the quantitative phase, the structural equation test was used for the confirmatory factor analysis of the questions. In this research, K.M.O statistics and Bartlett's test were used to determine the appropriateness of the data for factor analysis. The t-statistic was used to verify the obtained indicators. The results led to the identification of 10 themes in the form of three main concepts individual factors, organizational factors, and management factors. The model fit results showed that the model has good validity and fit. The results of Vicor's ranking showed that aggression, organizational injustice, and gossip are ranked first to third among the most important drivers of employees' anti-organizational citizenship behavior, respectively.

The purpose of this research is to analyze the management of sustainable tourism development and to provide a framework for this issue, which has been carried out in a descriptive, survey, and applied manner. For this purpose, first, by reviewing the research literature and the background of the research, the theoretical framework of the research was formulated. Based on this framework, the research conceptual model was presented, and the research hypotheses were formulated. To test the hypotheses of the research, the statistical population including the managers and experts of the central headquarters of the Ministry of Tourism was considered to be more than 90 people and instead of sampling, the entire count was done. In the following, the questionnaires whose validity and reliability were confirmed were distributed among 90 people. Due to the non-normality of the data distribution, the partial least squares method and Smart PLS 3 software were used for statistical analysis. Based on the significant values related to the hypotheses, all were confirmed. The impact of social damage on creating an obstacle to the sustainable development of tourism is equal to 0.568, the impact of economic damage on creating an obstacle to the sustainable development of tourism is equal to 0.722, the impact of institutional damage on creating an obstacle to the sustainable development of tourism is equal to 0.587 and the impact of Environmental damage on creating obstacles in the sustainable development of tourism is equal to 0.805.

The purpose of this research is to segment and determine the profile of customers using a self-organizing neural network algorithm (case study: customers of branches of Agricultural Bank of Ahvaz). The present research is included in the group of quantitative methods. The research method is based on the purpose of the applied type and the method of collecting descriptive (non-experimental) data - survey, and in terms of location, it is field research. The statistical population of this research is the customers of Ahvaz Agricultural Bank. Since the statistical population of this research is unlimited, the sample size is determined to be 384 people based on Cochran's unlimited population formula. The research tool is a questionnaire. In this research, content validity was done by asking the supervisor and other professors who have opinions on the subject area of this research. After applying these opinions on the questionnaire's content and solving the existing problems, Moore's questionnaire was approved. Data analysis was done by SOM neural network analysis method in MATLAB software. After the implementation of data analysis, the findings of the research identified five different categories of customers with different behavioral and demographic characteristics. These 5 segments are largely traditional and valuable customers, golden customers, low-value customers, loyal diamond customers, and special customers.

The aim of this research was to present the model of structural equations of the influence of institutional factors on the implementation of redistributive policies with the mediating role of production boom. The current research was quantitative in terms of applied purpose, and in terms of method and nature of data. The data collection tool was three standard questionnaires. The statistical population of this research consists of all the employees of Iran's specialized state-owned commercial parent company, which were 4823 people in 1402. From the aforementioned statistical population, a sample size of 355 people was determined based on the table of Krejcie and Morgan, who were selected randomly, and the questionnaire was distributed among them, and the 355 questionnaires obtained were analyzed using PLS software. The results of the present study showed that institutional factors have an effect on the implementation of redistributive policies, with a mediating role of production boom.