Designing and Evaluation of Coaching Model in the Workplace (Case study: Isfahan Mobarakeh Steel Company)

Coaching is one of the significant approaches in human resource development and the coach needs to get familiar with principles and rules of coaching to apply the appropriate educational patterns according to personal learning content and style. Therefore, this study has been conducted with the aim of designing and evaluating the coaching model in the workplace using a combined-exploratory approach and using a systematic design of grounded theory in the qualitative section. For this purpose, while conducting open interviews with 22 academic and executive experts, a set of basic topics were collected during the open coding process, and categories were extracted from them. Then, in the axial coding stage, the relationship between these categories in the form of titles (causal conditions, axial phenomena, strategies, intervening conditions, contextual conditions and consequences) was determined in the form of coding paradigm. Then, in the selective coding stage, each component of the coding paradigm was described and a theory was created. In the quantitative part, a researcher-made questionnaire taken from the qualitative part of the research was distributed among the managers and experts of Isfahan Mobarakeh Steel Company by stratified-random sampling method. The sample size was calculated 282 with using of the Tabachnik and Fidell formulas. To ensure that the required valid data is obtained, 499 questionnaires were distributed, of which, 372 questionnaires were returned and analyzed. Using the structural equation model by Amos24 software, the governing relations and fitting of all the main conditions of the designed quality model were evaluated and finally approved.