Identifying the influential macro factors in the creation of non-performing loans by the method of theme analysis, the case study of Bank Mehr Eghtesad

Non-performing loans are a critical factor in assessing the profitability of banks and their influence on the financial system. This research tries to identify the influential macro factors in forming non-performing loans of Bank Mehr Eghtesad branches in the country. This research is qualitative and exploratory based on the type and nature of the data. Therefore, it benefits from the theme analysis method. An interview protocol is used to collect data. Also, in terms of the purpose, it is considered among applied and developmental research. The research population includes 20 persons who are the managers and deputy managers of Bank Mehr Eghtesad branches in the provinces and experts of accounting, economics, financial management, and banking. The participants' method in the interview is an exploratory focus group; the purposeful snowball sampling method is used to define the target groups of informants according to the research topic, problem, and situation. They participated in this study From May to August 2022. The data from the interviews has been analyzed with the help of MAXQDA software to analyze the theme during the three main stages of open, central, and selective coding. The results indicate that in cretating non-performing loans the three significant macro factors of the lack of transparency of administrative laws; inflation rate and profit; the pressures of banking interest groups have had a significant impact compared to other factors.