Relationship between Glaser Needs Profile with Patient Communication Management and Compassionate Competence in Paramedics in Hamedans Hospital

Paramedics are members of the medical staff who have a lot of short and long-term interaction with patients. Moreover, their relationship with the patient is very important in providing services. This research aims to measure the relationship between the basic needs in Glaser’s view with patient communication and it measures the ability of empathizing.

Methods and Materials: 

The method of the present study is descriptive correlational research. The statistical population of this research was made up of 571 paramedics working in the hospitals of Hamedan, in 2022. According to Morgan’s table, 230 of them were selected as the research sample by stratified random sampling method. Golsar’s needs questionnaire (1999), Vakili et al.’s patient communication questionnaire (2013) and Niroumendan and Ahi’s compassion competence questionnaire (2018) were used to measure the research variables.

The results showed that there is a relationship between the need for love and feeling of belonging and connection with patient and the competence of compassion (p<0.05). There is a relationship between the need for power with patient communication and the competence of compassion (p<0.05). In addition, there is a relationship between the need for freedom and the competence of compassion (P>0.05;  mean equality=H0); however, there is not any significant relationship between the need for survival and communication with the patient (P<0.05; mean equality=H0).

Considering the relationship found between the need for love and the feeling of belonging and the need for power with patient communication and the competence of compassion, as well as the relationship between the need for freedom and compassion competence, this point can be used in the selection of hospital staff and employing a person in a part of the hospital that suits for their needs. According to the findings of the research, people with a need for love and a sense of belonging can be suitable person to work in a hospital. Furthermore, people with a high need for power and freedom can be suitable person in this profession if these needs are properly guided.