Validation of the effective model of organizational resilience model in the banking industry (Case study of Bank of Industry and Mines)

The purpose of this study is to validate the effective model of organizational accountability model in the banking industry with a quantitative approach. The statistical population of this study includes managers and experts of the branches of Bank Sanat and Mining in Tehran and 140 people participated in this study using Cohen's power analysis method. Cluster sampling method and available individuals were used for sampling. Semi-structured interview and Likert scale questionnaire were used to collect data. Structural equation modeling and SMART-PLS software were used to validate and present the final model. Findings showed that the banking resilience strategy and the structure and policy of the banking system have high influence and the underlying variables are the model. The variables of financial resilience, and the resilience capacity and resilience of human resources are also highly dependent but have little influence, so they are considered dependent variables. The variables of information and communication system, supply chain management and monitoring and evaluation of penetration power and degree of dependence have the same, so they are related variables. Based on the achievements of this study, it was found that the managers of the Bank of Industry and Mines to increase the resilience and resilience of human resources to increase the resilience of human resources by achieving the goals of stability and success in the banking industry.