Proposing a New Model for Implementing Knowledge Management Systems: A Case of Eghtesad-e-Novin Bank
Today, existing knowledge in the organizations is considered to be among their primary assets. Possessing such knowledge is invaluable in employees’ career success and survival of the organization. Despite enjoying numerous advantages, Knowledge Management (KM) systems were found not to be able to improve the efficiency of the organization in most cases (84%). In fact, KM systems failed in most cases due to the existing barriers and challenges. This study investigates challenges on the way of implementing KM systems in Eghtesad-e-Novin Bank. It employs Hicks model in four axes: organizational structure, information technology, human resources, and organizational culture. A researcher-made questionnaire which enjoyed Cronbach alpha reliability of 95% was used; the questionnaire was filled out by the respondents during the briefing sessions. T-test analyses revealed that the bank suffers from deficiencies in two axes of organizational structure and organizational culture. Also Freidman could provide us with the ranking of the axes in the concerned banking system, i.e. human resources, information technology, organizational structure and organizational culture. Finally, a new model was proposed to identify and rank the existing barriers on the way of implementing KM systems. The proposed model can be used in Eghtesad-e-Novin bank and similar contexts to improve the performance of the organization.
Knowledge & technology, Volume:2 Issue: 3, 2011
دانلود و مطالعه متن این مقاله با یکی از روشهای زیر امکان پذیر است:
اشتراک شخصی
با عضویت و پرداخت آنلاین حق اشتراک یک‌ساله به مبلغ 990,000ريال می‌توانید 70 عنوان مطلب دانلود کنید!
اشتراک سازمانی
به کتابخانه دانشگاه یا محل کار خود پیشنهاد کنید تا اشتراک سازمانی این پایگاه را برای دسترسی نامحدود همه کاربران به متن مطالب تهیه نمایند!
  • حق عضویت دریافتی صرف حمایت از نشریات عضو و نگهداری، تکمیل و توسعه مگیران می‌شود.
  • پرداخت حق اشتراک و دانلود مقالات اجازه بازنشر آن در سایر رسانه‌های چاپی و دیجیتال را به کاربر نمی‌دهد.
In order to view content subscription is required

Personal subscription
Subscribe for 50 € euros via PayPal and download 70 articles during a year.
Organization subscription
Please contact us to subscribe your university or library for unlimited access!