ERP Evaluation Requirements for Business Intelligence

Nowadays, methodical management of organization involves appropriate use of ICT tools in a variety of ways such as enterprise resource planning systems. Therefore, identifying and studying those systems especially from management point of view are vastly vital. This study reviews relationship between ERP systems and business intelligence (BI) in the sense of the requirements for ERP systems to support management decisions. In this paper, the fundamental expectations of managers in various levels are surveyed in Trade Promotion Organization (TPO) of Iran. Some hypotheses about the relationship between ERP systems and management decisions are considered based on the analysis of management specifications and the decision context of managers. In addition, the significance of the requirements for decision support such as business intelligence is investigated via statistical analysis tools. Some BI solutions are recommended in order to cover the identified requirements for management decisions support and building business intelligence for ERP systems. To present a practical framework for applying the solutions, the best order of solution implementation is searched to meet the requirements using MCDM method. Furthermore, priorities for implementing the most appropriate solutions are determined by using the Anthropy Shanon method, the weight of criteria (requirements) and employing the TOPSIS model.