Hospital manager's leadership style from staffs viewpoint and its relationship with hospital indicators

Providing ideal therapeutic services and improving the hospital processes highly depends on staff’s team-work and managers’ leadership styles and leadership styles affects the effectiveness and efficiency. This study was performed with the aim of determining managers’ leadership style from staffs’ viewpoints in one of Tehran’s hospitals and its relationship with hospital indicators. This descriptive-analytical cross-sectional study was done on 394 staffs of a hospital in Tehran who were selected by proportionate and simple random sampling method in 2009. Demographic characteristics’ questionnaire and Likert leadership style questionnaire (after confirming its validity and reliability) were used for data collection and data analysis was done by Chi-square and ANOVA tests using SPSS 16 software. 13.7% of staff state d that their managers’ leadership style was exploitative-authoritative, 56.1% benevolent-authoritative, 28.2% consultative and 2 % of them considered it participative. There was a significant relationship between leadership style of managers and BOR, ALOS, BT and BTI indicators with the significance levels of 0.003, 0.006, 0.003 and 0.002, respectively. Although choosing the authoritative leadership style from the staffs’ viewpoint is not far from mind regarding the organizational environment, use of consultative and participative leadership styles and using training methods for applications of the mentioned styles is suggested in order to improve the organizational efficiency.