فصلنامه مدیریت توسعه و تحول
پیاپی 31 (زمستان 1396)

This study with aim of the effect of new venture strategy on diagnosis entrepreneurial opportunities in parand entrepreneurial companies writen. This study is, functional and quantitative approach and the method of data collection, correlation. The study population will all managers in the industrial township of Tehran Province (197 ceo) are the estimated number (125-CEO) to randomly selected and studied. The Data through software Smartpls and Spss analyzed. The results showed a positive and significant impact of new venture strategy is to diagnosis entrepreneurial opportunities in entrepreneurial companies and mean variables in the study population have been evaluated at an acceptable level. The effect of three components of the independent variable (product innovation, market breadth and marketing alliance strategy) on the dependent variable (diagnosis of entrepreneurial opportunities) factors of differentiation of marketing approval but was rejected. The dimensions are impressive, the market breadth has been more effective than others.

Social entrepreneurship has become a major issue in entrepreneurship today. The purpose of this study is to analyze the effect of social intelligence on social entrepreneurship which is have been a case study in selected charities of Isfahan city. This research is applied in terms of its purpose and in terms of its nature and method, is descriptive-survey. The statistical population of this study was 70 employees of selected charities in Isfahan. which were selected by census method. The data collection tool was a questionnaire containing 55 questions to measure the variables of the research that Content validity and structure were verified and its reliability was confirmed. The total Cronbach alpha value of the entire questionnaire was 0.96 which the reliability of the questionnaire was approved.Data analysis was done using SPSS and Smart-PLS software and structural equation modeling. Research results show that social intelligence and its dimensions such as social skills, social awareness and social information processing have a positive and significant effect on social entrepreneurship.

Nowadays, Internet as a quick and inexpensive mean of communication has changed different aspects of human life.In this regard, the Statistics shows that the number of Internet users has been increased greatly in different countries in recent years.Meanwhile, the companies that provide Internet services to their customers are looking for their basic needs. One of the main ways to hear the voice of customers is the quality function deployment approach. This study has been conducted in one of the companies providing Internet services in Iran. In the process of study, first, the needs of customers were identified. Then analytic hierarchy process method and quality function deployment approach were used to implement the needs in Internet services. The results of study indicated that “appropriate price for the provided services was the most important needs of customers and among engineering characteristics, “utilizing expert, motivated, and skilled employees was in the highest priorities. So, more focus on these important factors play crucial role in achieving success.

The main purpose of this study, comparative study are the impact of service quality, corporate image and customer satisfaction on behavioural intentions in the public and private banks. The population in This research are the customers of the public banks (Sepah, Meli and Keshavarzi) and the private banks (Pasargad, Saman and Ghavamin) in Mazandaram and in four cities (Tonekabon, Ramsar, Abbas abad and Chaloos). In this regard, 384 customer from two statistical communities among them 192 samples from public banks and 192 samples from private banks were selected by available cluster random sampling method. data collection instrument was questionnaire, and using structural equation modeling by AMOS 18 software was used for analysis the data. The results indicate that service quality, customers satisfaction and corporate image on behavioural intentions are effective. But the state banks only customers satisfaction on behavioral intentions is effective. comparative study of the public and private banks showed that the direct impact of service quality on satisfaction and the direct impact of satisfaction on behavioural intentions in the public banks are more than the private banks but the direct impact of service quality on corporate image in the private banks is more than the public banks.

The present study examines the role of climate in relation to creating an environment for increased organizational citizenship behavior (OCB) in the management of Social Security in Western Azerbaijan province, with the aim of functional and descriptive correlational. Data collection was just Library athletics. Data needed to help complete the organizational climate and organizational citizenship behavior were collected. The study consisted of all employees in the management of social security organization West Azerbaijan were 700 people using 248 samples were selected Morgan Questionnaire designed by simple random sampling were available to them. In this study the techniques of descriptive statistics and inferential statistical techniques such as t-test and test a structural equation model was used to analyze the data and test hypotheses. The main research question was: "Is the organizational climate and the organizational citizenship behavior correlated? " The results showed that the 5 organizational, 4 the effectiveness of communication, consent and agree on procedures, clarity of roles and clarity of goals with organizational citizenship behavior, but the relationship between the satisfaction of reward and organizational citizenship behavior relationship was not found. In total between organizational climate and organizational citizenship behavior SSO West Azerbaijan Province, there is a significant correlation and model of research in terms of indicators RMSEA, AGFI, GFI was in good condition.

Increasingly speed of technological change; changing in the nature of customers' demands and competition intensity among organizations, have caused organizations and companies to be in search of new competitive advantages for over the rivals and better supply of customers' demands. It seemed that the movement towards the organizations which are highly flexible and speedy in response to changing and unsustainable environment is the new and critical solution. Achievement of such targets resulted in the light of organizational agility as a new concept. On the other hand, using information technology and communication increase the knowledge and awareness of staff and job enrichment and the knowledge of staff causing that they control their business and organizations professionally. Then it could be claimed that the organizations which technology is dominated, staff have more power and flexibility to deal with environmental changes. So, the purpose of this study is to examines the effects of information and communication technology acceptance on organizational agility in SAIPA Co. in Tehran. The population of this study was 505 people and the sample number became 177. The results showed that the acceptance information technology and communication have a significant effect on the company's agility. Also the study revealed that among three outer variables of user experience, organizational support and quality of information, the effects of user experience on perception of ease of use and effectiveness of acceptance information technology and communication is more than two other variables.

Considering features of application is important since it can be effective in customer satisfaction and produce competitive advantages. In this way, one of the newest application services implemented in insurance companies is insurance mobile App services. Thus, in this research, the effects of insurance mobile app services on customer satisfaction and attitude toward using in insurance industry is considered. This research is practical in terms of purpose and explorative, survey.Considering limitations of population, all of those 200 customers were selected as sample. Data collection method is based on questionnaire with 2 separate parts. First part includes demographic information and second part includes 29 professional questions. Validity of the questionnaire was approved based on content validity test according to 30 professors' answer. In addition, reliability test was performed based on factor analysis. Explanation and analysis of collected data is performed by descriptive (frequency, average, standard deviation) and inferential (Variance Analysis, Correlation, and structural equation) methods. Based on the results, features of mobile app services( perceived ease of use, perceived usefulness, perceived playfulness, and perceived compatibility) have positive effects on attitude toward using and customer satisfaction, and perceived risk has negative effect on attitude toward using and customer satisfaction. In addition, attitude toward using has positive effect on customer satisfaction and attitudes toward the use is the role of mediation in Effects of the characteristics software in mobile services on customer satisfaction

In recent years, trust between managers and employees has been highly regarded for reasons that have affected the organization's impact and success. The purpose of this research, which is done, is to examine the effect of employees' trust on managers (vertical trust) on the success of the knowledge management system. This research was conducted with the aim of investigating the role of employees' trust in managers on the success of knowledge management in one of the ICT domains of Tehran in 2015. To elaborate a conceptual model, theories and models related to topics and research backgrounds have been extensively studied and a model that verifies the trust between managers and employees (vertical trust) and the success of the KM system, their interdependent design. Analysis has been analyzed. The statistical population of the present study consisted of 75 high and medium managers and experts and users of knowledge management system. Sampling method was used for data collection. The results showed that there is a positive and significant relationship between vertical trust and the success of management knowledge in the field of ICT. It was also concluded that trust, the factor affecting vertical trust has the lowest correlation and evaluation, the factor affecting vertical trust with the highest correlation with the success of knowledge management knowledge.

A product when at the number of appropriate and timely delivered to the customer at the appropriate time is worth. Today, companies and people are facing the challenges of agility and pivotal values that the use of both approaches and combine them there is no in analytic model of the supply chain and the previous literature. In this paper, a study based on linear integer modeling in the field of supply chain network design has been done to address this gap research. Supply chain proposed in three levels of manufacturers, distributors and customers is proposed for multi-objective, multi-product and multi-period. The objective functions is including: Maximizing agility and pivotal values. To solve the Mathematical model is used from GAMS program. Then multi-objective genetic algorithm using non-dominated sorting members of the population proposed and Meta heuristic algorithm and GAMS`s results are Compared to Validate proposed algorithm. In the End, results are analyzed.

Why do people in some organizations can together create a synergy and improve their performance,but this is not possible in other organizations?These questions and answers are improved, they are vital for the development of organizations.This study examines the moderating role oforganizational commitment in relation between social capital and job performance .research in term of target is practical and in terms of gathering data is descriptive correlational.research questionnaire distributed among staff in sangan iron ore complex and 166 questionnaires were analyzed.In this study, to analyze the data, descriptive and inferential statistical methods were used.with the usage of Amos application from The normality of the data ensured and with Using statistical analysis and structural equation data were analyzed.The results show a significant impact of social capital on job performance also organizational commitment dose not have any moderating role in relation between social capital and job performance.this article is very suitble for executive manager to improve their organizatonal performance.

The strategic orientation responds to the business environmental changes. Appling the appropriate strategy to gain an understanding of the existing opportunities leads to the development of new products and the creation of the competitive advantages over competitors. The present research in terms of purpose is practical and regarding the data collection method is descriptive-survey. It has been examined the impact of the strategic orientation on the performance of the new product development. The statistical population of the study consisted of the 260 furniture retailers and providers. Using the Cochran formula and the simple- random sampling method, 155 individuals were selected as the sample size. The required data were collected through standard questionnaires. To analyse data and examine the hypotheses, the Structural Equation Modeling method (SEM) using Partial Least Squares method (PLS) has been applied. The research findings indicate that the strategic orientation influences the performance of the new product development. It was also concluded that the market trending, technological orientation, entrepreneurial orientation and network orientation have a significant effect on the performance of the new product development.

The Capacitated Lot Sizing Problem (CLSP) consists of determining the production quantity and timing for several items on a single facility over a finite number of periods so that the demand and capacity constraints can be satisfied at a minimum cost. In this Article, developing two level lot sizing problem with multi production methods is provided. The objective of the proposed model is to minimize costs. Vibration Damping Optimization (VDO) is used to solve a model. Taguchi method has been utilized to calibrate the parameters of algorithms Since the quality of solving all of the meta-innovative algorithms depends on their parameters.Then, to demonstrate the proper function of the solution method is provided, at first, experimental issues with different dimensions were generated, then it was solved by Lingo software and Vibration Damping Optimization. Finally, we compare the Lingo response and the optimization algorithm to reduce the vibration damping Optimization algorithm together in terms of the solution time. The results show that the answer to the vibration damping Optimization algorithm has a better quality than Lingo in issues of large size.

The aim of this study was to identify factors affecting the development of electronic banking at National Bank branches in Ilam So better keep pace with the demands of the customers.The method used in this research is qualitative method.The population of the research management and banking experts have estimated that 12 people were selected using a sampling method Hdfmndtdad. The questionnaire (open ended) and variables affecting e-banking and conceptual model are derived using the Delphi technique and include: Ease of use,Beuseful,Customerconfidence,Attitude And Subjective norms. The results showed that Ease of use,Be useful,Customer confidence, Attitude And Subjective norms The growth of e-banking subsidiaries of the National Bank of Ilam province have an impact on customers.

Tax fraud essentially entails cheating on a tax return in an attempt to avoid paying the entire tax obligation. Tax fraud is one of the most important issues in each economic system which can be difficultly analyzed. The aim of this research paper is to identify the causal relationships and prioritize the main effective factors in tax fraud in Iran. In this paper, we use Decision Making Trial and Evaluation (DEMATEL) technique together with Group Analytic Network Process (ANP) method in fuzzy environment. Also, we propose an experimental example to show that the fuzzy Multi Criteria Decision Making (MCDM) model can measure and evaluate the tax fraud issue in real world problems. The findings and results can be presented to the decision makers to select the best solution in order to prevent and confront the tax fraud problem. Finally, five principal factors and twenty secondary factors in tax fraud problem are identified and analyzed by the proposed model and interviewing with experts.

To identify the current status of organizational culture and organization's desirable culture in order to determine the organization's readiness for change Quinn competitive values model was used to achieve the above goal. A questionnaire was sent to 110 people from the research community in the Hamshahri newspaper ad. Cronbach's alpha was used to investigate the reliability of the research tool. To assess the validity of the model, the multidimensional scaling method was used which is the research innovation. In the next step, while extracting the existing and desired organizational culture profiles using sample pair tests, Spearman correlation coefficient and Friedman test, the existing status of the organization's culture was described. The results show that the dominant culture of organization in the first priority of hierarchy and in the second priority is to focus on the values of market culture, and the values of the adhoc-culture based on innovation and entrepreneurship are less visible in it and with the desired culture from the perspective of the answer The difference is that the culture of the organization showed the most solidarity with hierarchical culture. it is expected that most values such as innovation in creativity, risk taking and the acquisition of new resources and, on the other hand, the reduction of cultural values Hierarchy in the organization.

The relationship between market orientation and performance with the mediating role of entrepreneurial marketing in small and medium-sized enterprises in Mazandaran Province iran.The main objective of this study was to investigate the relationship between market orientation and organizational performance with the mediating role of entrepreneurial marketing.The population consisted of small and medium-sized businesses in Mazandaran province. Based on the limited population formula, at the confidence level of 95%, 160 managers were chosen as the sample.To collect data, standardized questionnaires were used .In order to assess the validity and reliability of the questionnaires, Cronbach's alpha and composite reliability were calculated. Data analysis using SPSS version 19 and LISREL version 8.5 with structural equation modeling showed marketing orientation has a significant positive effect on performance, through which 68 percent of the variance is explained .Also, the mediating effect of entrepreneurial marketing in the relationship between market orientation and performance was confirmed.

The present study evaluates effects of Transformational leadership on organizational citizenship behavior with emphasis on the role of mediator Knowledge management of Employee working in insurance Companies. This is a collection of quantitative data and the process of doing research is a descriptive – survey. Statistic population included of experts working in insurance Companies that using a census method and Cochran formula, 102 selected as the sample size. Data analysis using structural equation modeling (SEM) with partial least squares (PLS) approach and Smart PLS software was conduct. The results indicate a positive and significant impact of Transformational leadership on organizational citizenship behavior and Knowledge management. On the other hand, positive and significant impact of Knowledge management on organizational citizenship behavior. Also, Mediating Role of Knowledge management in the relationship between Transformational leadership on organizational citizenship behavior.

Considering the fact that income is a base for decision marking , entitled individual predictions and its effect on firm’s stock return , this research studies relevance of income components to stock return and income persistency . Hypotheses test is conducted using a panel data sample of 132 firms of Tehran stock Exchange during 2009 to 2015 . The results of first hypothesis show that , unlike previous researches findings , accruals persistency component is more than cash component . The results of second hypothesis show that , again unlike previous researches findings, net payments to lenders has more persistency than net payments to stock holders . The results of third hypothesis indicate that cash components of earning have a positive significant effect on. In addition , the findings show that operating income do not specify stock return.

Focusing only on organizations' performance aspects (and not focusing on features, intrinsic differences aspects and external factors that affect organizations' performance), is one of the major deficiencies in current performance evaluation and ranking systems which also receive little attentions in previous studies. So, we tried in this study to develop and modify Balanced Scored Cards (B.S.C) and design a customized pattern for ranking municipality dependent organizations. We consider performance and classification indexes in the pattern together (but in two separate layers). In this study, we used Delphi Technique for designing phase and experts' opinions review who include managers in all municipality organizations and dependent companies (14 organizations and 6 dependent companies). Suggested weights by participants to four aspects of the pattern were tested by analytical hierarchy process pairwise comparisons (AHP) and compatibility rate for weights is 0.019 which shows compatibility in pairwise comparisons. After designing pattern which includes 41 categorized indexes), we execute it selectively in Mashhad five urban services dependent organizations (including fir stations and safety organizations, waste management organization, parks and green spaces organization, cemeteries organizations and fruits and vegetables and organizing jobs department).

This research aim is order to investigate the intention to buy in the insurance industry; considering that in this research the effect of the variables or the causal relations between the variables of the model is sought to be sought, this research is based on the nature and method of scientific research. This study is also an applied research on the cognitive purpose, and is based on a quantitative research. The data collection method is library-field. The statistical population of the study consisted of employees and managers of Tehran municipality. According to Morgan's table, the minimum number of samples required to conduct this research is 291 people, which according to the widespread number of questionnaires, 385 questionnaires were collected. To test the hypotheses of this research, a questionnaire of 29 questions was used that contains dimensions of message content, perception, personalization, attitude and intention of purchase. The results of the analysis of variance based on SmartPLS2 software showed that positive behavior toward promotional SMS has a positive effect on purchasing intention. Additionally, the customization of SMS messages on the relationship between the message content of the message and the perception of the ad text of the moderated effect Does

The main objective of this paper is to investigate the factors influencing the investment of companies in the research and development sector. The factors considered in this study as independent variables include tangible resources, intangible resources, financial factors, market factors, as well as the presence of international companies in the country as an intermediary variable. The research method in this research is applied in terms of applied and descriptive-survey nature and the statistical population selected in this study is all active companies in Takestan industrial towns. The results show that market factors (intensity of competition, complexity of the environment), tangible resources (size of organization and structural capital), intangible resources (manpower, reputation and business resources), and ultimately financial factors (financial independence and profitability of the company) The title of effective factors is the key to deciding on investment in research and development. The results show that the presence of international companies in Iran after the imposition of sanctions and the elimination of sanctions as a mediating variable in terms of intensity of competition does not have a significant effect on directors' decision making on investing in research and development, but the effect of this mediator variable is Then, the impact of environmental complexity on investment decisions on research and development is meaningful.

The present study aims to examine relationship between strategic orientation and Social Responsibility in karaj industrial companies. Statistical population consisted of 3697 people including Senior Managers of karaj City’s industrial companies. Based on Cochran formula and random sampling, 348 people were chosen. This study is applied in objective and description-correlation in data collecting. Questionnaire is used to collect data and to verify its validity and reliability, experts’ opinions and software SPSS were used respectively. Cronbach alpha for strategic orientation and Social Responsibility both were above 0.7 indicating the questionnaire’s high reliability. Data were analyzed using SPSS and AMOS soft wares and path analysis model. Results show that there is positive and significant relationship between strategic orientation dimensions (aggression , cost orientation , Innovation orientation and tendency to risk) and Social Responsibility)Economic dimension، Social dimension ، Environmental dimension (in industrial companies.

Mobile marketing offers great opportunities for businesses. Marketing activities supported by mobile devices allow companies to directly communicate with their consumers without time or location barriers. The aim of present research is to considring to relationship between SMS advertising and purchase intention by attending to brand equity mediating role in Mellat Insurance agencies in Mashhad. To achieve this goal by cluster sampling with allocation in accordance, 2 agent choose in different cultural and income situation in Mashhad and the sample has been choose within their customers. This research according to the goal is applicable method and based on collecting data as a description and is type of solidarity. Questionnaire has been used to gathering datas and datas have analyzed by smart PLS and SPSS soft wars. The results of this study show that SMS advertising is directly and indirectly via brand equity connected positively and meaningful to purchase intention. The results also indicate that the factor for time of use of the services is related to the purchase intention and brand equity.

This study aims to survey and ranking the most important factor desire of domestic consumer's in choosing foreign alternative products. In present study, factors related to the manufacturer and factors related to the government integrated with Philip Kotler'S model of buyer behavior to propose a Conceptual model. Research statistical population consists of appliance buyers with foreign brands in shiraz city and Sampling method is Non randomly sampling from type judgmentally. present study In terms of objective is Functional and in terms of data collection is descriptive-survey (questionnaire). The causes identified for tend domestic consumer's to choose foreign alternative products including individual factors, group factors, Product-related factors, cultural factors (wrong culture dominant over society), Halo effect, manufacturer- related factors and government - related factors. In order to verify these factors, confirmatory factor analysis was used. Then, Student T Test was used to test hypotheses and the Friedman test was used to rank the factors. Based on the hypothesis testing, Impact factors related to the manufacturer and factors related to the government On desire local consumers to choose foreign products was rejected. And the impact of other factors on desire was confirmed. Also, cultural factors and individual factors were having highest rating and lowest rating.

Impulsive and compulsive buying behavior is one of the important aspects of consumer behavior and important concepts in the marketplace. In this paper, we have tried to examine the effective factors in the behavior of impulsive and compulsive buying behavior with the role of hedonic value among the consumers of Iranian fast moving consumer goods. The current research is aimed at an applied research in terms of data collection method. Descriptive research is also required. The required information is collected through quantitative methods and the survey method is also scrolling. The sample size included 508 people and information gathered by some questionnaires. The questionnaire validity reviewed by some comments Supervisors and other experts.. Questionnaire reliability used of Cranach's alpha and validity of the questionnaire has been used for content validity. In this study used of SEM (Structural equation modeling way) or Confirmatory factor analysis used of spss or pls software. The results showed that individual and environmental factors with role of hedonic value affected on impulsive and compulsive behavior.