The Role of Workplace Stressors on Increased Burnout in Employees of an Industrial Environment

Burnout is a physical-psychological syndrome, which causes physical exhaustion, depression, lack of efficacy, absenteeism, and reduced performance. Work stress is the main cause of burnout, so identifying important stressors causing burnout in workplace is important. This study was conducted with the aim of investigating the role of workplace stressors on increased burnout in workers of an industrial environment. This descriptive-analytical study was conducted cross-sectionally on 149 employees of an industrial workplace in 2013. In this study, data collection tool was demographic, job stress, and Maslach Burnout Inventory (MBI) questionnaires. Information was gathered as a semi-supervised self-report. Data analysis was performed using Pearson’s correlation test with a confidence level of 0.95. In this study, in the case of domains of job burnout, 17.4% of the participants had moderate and high depersonalization, 19.5% had moderate and high emotional exhaustion, and 15.8% had poor personal performance. Also, no Individuals were in the range of severe burnout. There was a significant relationship between individual variables (suffering from chronic disease, accident, education, and work experience) and burnout. Four dimensions of job stress, including communication, demand, role, and changes had the highest effect on increasing burnout. According to the findings of this study, lack of friendly communications at workplace, work characteristics and workload, lack of familiarity of employees with organization's goals and their duties, and also their position in the organization, way of organizing employees, and work changes are of the most important stressor factors, which have effect on creating and increasing burnout.