The Effect of Organizational Structure on the Effectiveness of Police Employees with the Intermediary Role of Organizational Trust

Nowadays, the importance of organizations' attention to improving the performance, effectiveness and satisfaction of stakeholders, especially in service organizations such as the police, is a very important principle. Human resources as the most important capital of organizations play the most important role in achieving the goals and mission of the organization. The purpose of this research is to identify the impact of organizational structure on the effectiveness of employees with the mediatory role of organizational trust in the police organization.
The present study is an applied descriptive survey. The statistical population of the present study is the officials of the specialized police and human resources of Iran police in the first half of 2018. Based on stratified random sampling, 102 samples represent the sample size. The survey instrument consists of a researcher-made questionnaire with 51 items. The reliability of the tool was calculated by Cronbach's alpha and its value was 0.81. The validity of the components of this questionnaire was verified by confirmatory factor analysis. To test the hypotheses, mean and structural equation models were used for multivariate regression.
The findings of this study indicate that organizational structure has a direct effect (0.61%) and has an indirect effect on the employees' effectiveness through an organizational trust (0.41%). Also, organizational structure can predict 71% of organizational trust changes.
The results of the research showed that the direct and indirect effects of organizational structure on the effectiveness of police personnel suggests that not only structural components and indices should be strengthened to enhance the effectiveness of police personnel in their legal tasks, but also to strengthen variables such as organizational trust that has entered into this study as an intermediary variable should be considered, revised and strengthened, because by reinforcing organizational trust indices, the indirect effect of the structure and the direct effect of organizational trust on the effectiveness of employees can be increased.