A New Way to Do Old Work: Exploring User Experience to Improve Library Service

Message:
Article Type:
Research/Original Article (دارای رتبه معتبر)
Abstract:
Purpose

To explore the concept of UX in the context of libraries.

Methodology

To find literature about UX in libraries, we searched in online databases; along with we used cite tracking to enrich the results.

Findings

Findings illustrated that how UX studies with focus on qualitative approach meet user needs and provide better interaction with library space, services and website.

Conclusion

User experience is an emerging trend with similar philosophy of libraries mission statement. It will likely continue to grow as a recognized specialty within the librarianship profession. Librarians can learn UX methods to devise more innovative ways for meeting the user needs in all library system.

Language:
Persian
Published:
Librarianship and Informaion Organization Studies, Volume:31 Issue: 2, 2020
Pages:
52 to 64
https://www.magiran.com/p2158201  
سامانه نویسندگان
  • Alvankar، Elham
    Corresponding Author (1)
    Alvankar, Elham
    .Ph.D Information Science and Knowledge Studies, University of Tehran, تهران, Iran
  • Neshat، Narges
    Author (3)
    Neshat, Narges
    Full Professor Information Management and Organization Group, National Library & Archive of Iran, Tehran, Iran
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