A Comprehensive Review of Patient-Centered Care in the Hospitals

Research shows that more than 50% of patients do not receive clear information about their own healthcare services and consequently their treatment is not performed with their own participation. The present study was conducted aiming at investigating and recognizing patient-centered care in hospitals for its increasing significance in the health system.

The research is a review study conducted through a search of reputable scientific databases such as Springer, Elsevier, Pubmed as well as Persian databases such as Magiran and SID between 2010 and 2018. Key terms such as “Patient-Centered Care” and “Patient Centredness” were used to search the English databases, and to search in Persian databases, key terms such as "Patient-focused care "and" Relationship between doctor and patient "were employed. 

The patient-centeredness has different definitions, leading the focus of treatment from illness to patients. Therefore, providing health services is based on a traditional physician-centered model, in which the physician knows best, is changing to a patient-centered healthcare approach. The main goal of the patient-oriented approach is the participation of patients and their families in providing services.

In a patient-centered health system, instead of focusing on the physicians’ decisions and priorities, the focus is on the patients’ needs and concerns, and in this regard, the healthcare centers should implement programs to increase the patients’ participation in the therapeutic process so that in addition to increasing patient satisfaction, better therapeutic results can be achieved.