Exploration the Challenges of Patient Education from Nurses' Viewpoints: Qualitative Content Analysis

One of the important dimensions of nursing care and the key role of a nurse in delivering health services is patient education. Despite the great benefits of educating the patient for its negligible costs, implementation of this important issue faces some health centers. This study aimed to explain the challenges of patient education from nurses' point of view.

  The present study was a qualitative study with a contraceptive content analysis approach on nurses working in East Gilan hospitals in 2019. Sampling method, purposeful and data gathering method were semi-structured interviews with open-ended questions and continued to reach information saturation. To carry out the data analysis process, the proposed steps of Granneheim and Lundman were used and the validity and robustness of the research was based on Guba and Lincoln criteria.

The results of 21 interviews consisted of four main categories and 17 subcategories: management barriers (neglect of teaching, distance between colleagues, uncoordinated physicians), inadequate organizational context (inadequate nursing staff, in time constraints, insecure, inadequate equipment, border Educational barriers), patient / patient barriers (knowledge weakness, accompanying anxiety, cultural barriers, shaky beliefs, unconscious beliefs) and barriers of perceived personnel (distrust of relationship, diminutive motivation, hard language, difficult understanding).

The results of the study have shown that the challenges of patient education are affected by various factors, among which managerial and personnel barriers are more noticeable. Therefore, in order to improve the situation of patient education, it is necessary to align managers in this field and increase the level of communication skills of nurses.