Provide Effective Human Resources Strategic Capabilities Model (Case study: Branches of Saderat Bank)

Successful organizations, based on their grand goals, identify the strategic capabilities of the human resources they need or train their employees to acquire these capabilities.

The purpose of this study is to provide a model of strategic capabilities of human resources in the branches of Bank Saderat Iran.

The strategic capabilities of human resources were identified through exploratory studies and surveys of knowledgeable experts using the Delphi technique. To select the sample, selective non-random sampling method was used and the statistical sample of the research was selected from 18 professors, managers and experts of Bank Saderat. Data collection tools were documents and a semi-structured questionnaire. For data analysis, one-sample t-test, factor analysis and structural equation modeling were used to construct the research model using LISREL and PLS software.

The results showed that the model of strategic capabilities of human resources has the dimensions of leadership capabilities, main capabilities of human resources, special capabilities of the role of human resources and individual traits because according to factor analysis test, all standard coefficients are greater than 0.5 and factor loads greater than 1.96.

Considering that the model of strategic capabilities of human resources has been designed for the first time in the country, it is necessary for managers to focus on dimensions and components that have not been considered before. Also, this template can be used in other banks and the organizations.