فهرست مطالب masoud pourkiani
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این تحقیق با هدف شناسایی مولفه های بازطراحی ساختار سازمانی و رویکرد سرویسگرا در بانک ملی استان کرمان و تعین وضعیت و ارتباط هر یک از آنها با یکدیگر شده است. تحقیق موجود از نظر هدف کاربردی و توسعه ای و از نظر روش یک تحقیق توصیفی از نوع همبستگی است، جامعه آماری تحقیق شامل کلیه کارکنان بانک ملی استان کرمان در سال 1399 به تعداد 435 نفر می باشد که 380 نفر با روش نمونه گیری نمونه در دسترس انتخاب شده اند. ابزار گردآوری اطلاعات شامل دو پرسشنامه محقق ساخته شامل پرسشنامه 132 سوالی بازطراحی ساختار سازمانی با روایی 87/0 پایایی 963/0، پرسشنامه 72 سوالی رویکرد سرویسگرا با روایی 73/0 و پایایی 965/0 بوده است. جهت تجزیه و تحلیل داده از آزمون تی تک نمونه ای، ضریب همبستگی پیرسون، رگرسیون خطی چند گانه و مدل یابی معادلات ساختاری با استفاده از نرم افزار SPSS و AMOS22 استفاده شده است. نتایج تحقیق نشان داد مولفه های بازطراحی ساختار سازمانی و رویکرد سرویسگرا در بانک ملی استان کرمان از وضعیت مطلوبی برخوردار است. بین بازطراحی ساختار سازمانی و رویکرد سرویسگرا در بانک ملی رابطه معنی دار و مثبت وجود دارد. بین مولفه های بازطراحی ساختار سازمانی (امور فناوری اطلاعات، امور سازمانی، امور پشتیبانی، امور شعب، امور منابع انسانی و امور مالی) با رویکرد سرویسگرا در بانک ملی رابطه معنی داری وجود دارد.کلید واژگان: بازطراحی, ساختار سازمانی, رویکرد سرویسگرا, چشم انداز, ماموریت}This research aims to identify the components of organizational structure redesign and service-oriented approach in the National Bank of Kerman province and determine the status and relationship of each of them with each other. The existing research is a descriptive research of correlation type in terms of practical and developmental purpose and in terms of method, the statistical population of the research includes all the employees of the National Bank of Kerman province in 2019 in the number of 435 people, of which 380 people are available through sampling method. was selected. The data collection tool includes two researcher-made questionnaires, including a 132-question organizational structure redesign questionnaire with a validity of 0.87 and a reliability of 0.963, a 72-question questionnaire for a service-oriented approach with a validity of 0.73 and a reliability of 0.965. To analyze the data, one-sample t-test, Pearson's correlation coefficient, multiple linear regression and structural equation modeling were used using SPSS and AMOS22 software. The results of the research showed that the components of organizational structure redesign and service-oriented approach in the National Bank of Kerman province are in a favorable condition. There is a significant and positive relationship between the redesign of the organizational structure and the service-oriented approach in National Bank. There is a significant relationship between the organizational structure redesign components (information technology affairs, organizational affairs, support affairs, branch affairs, human resources affairs and financial affairs) with the service-oriented approach in National Bank.Keywords: redesign, Organizational Structure, service-oriented approach, vision, mission}
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مقدمههدف این پژوهش بررسی مولفه های موثر بر توسعه منابع انسانی در حوزه رفاه اجتماعی بر اساس رویکرد دلفی بود.روش هااین مطالعه با ماهیت توصیفی با تکنیک دلفی در سه راند انجام شد. جامعه آماری 20 نفر از اعضای هییت علمی و خبرگان منابع انسانی در استان سیستان و بلوچستان بودند که با نمونه گیری هدفمند انتخاب گردیدند. طی بررسی کتابخانه ای و اینترنتی، عناصر تشکیل دهنده توسعه منابع انسانی در حوزه رفاه اجتماعی شناسایی شد و برای جستجو از بانک های اطلاعاتی معتبر اینترنتی شامل Emerald، Elsevier و Science Direct استفاده گردید و مقالاتی در این زمینه نیز مطالعه شد. نظرسنجی از خبرگان بر اساس طیف پنج تایی کاملا نامناسب (1)، نامناسب (2)، نسبتا مناسب (3)، مناسب (4)، کاملا مناسب (5) انجام گرفت. روایی محتوایی مورد تایید خبرگان قرار گرفت و جهت توافق از ضریب کندال استفاده شد.یافته هابرای شناسایی ابعاد، شاخص ها و مولفه های مدل توسعه منابع انسانی در حوزه رفاه اجتماعی از اداره تعاون، کار و رفاه اجتماعی و نظرات برخی خبرگان استفاده شد. 10 بعد (فرهنگی-اجتماعی، خلاقیت، دانش شغلی، دانش سازمانی، فکری، مهارت تصمیم گیری، مهارت ارتباطی، فناورانه، رفتاری، شایستگی ها) و 35 مولفه شناسایی شد.نتیجه گیریبا توجه به پژوهش حاضر در مورد مولفه های توسعه منابع، به نظر می رسد هرگونه فعالیت مبتنی بر توسعه کارکنان در این بخش نتایج قابل توجهی برای ارتقای خدمات عمومی خواهد شد.کلید واژگان: تکنیک دلفی, توسعه کارکنان, نیروی کار, اینترنت, رفاه اجتماعی}IntroductionThis research aimed to investigate the factors affecting human resources development in social welfare based on the Delphi approach.MethodsIn three rounds, this descriptive study was conducted with the Delphi technique. The statistical population was the faculty members and human resources experts in Sistan and Baluchistan province; 20 people were selected through purposive sampling. The constituent elements of human resources development in social welfare were identified during a library and internet survey. Reliable internet databases, such as Emerald, Elsevier, and Science Direct, were searched, and articles in this field were studied. The experts survey utilized a five-point rating scale ranging from completely inappropriate (1), unsuitable (2), relatively suitable (3), suitable (4), and completely suitable (5). Experts confirmed the content validity of the survey. Kendall's coefficient was employed to assess the level of agreement among the experts.ResultsThe aim was to identify the dimensions, indicators, and components of the human resources development model in social welfare. To achieve this, the Department of Cooperative, Labor, and Social Welfare and several experts' opinions were sought and considered. Ten dimensions (social-cultural, creativity, job knowledge, organizational knowledge, intellectual, decision-making skills, communication skills, technological, behavioral, and competencies) and 35 components were identified.ConclusionAccording to the current research on the components of resource development, any activity based on the development of employees in this sector will lead to significant results in promoting public services.Keywords: Delphi technique, Staff Development, workforce, Internet, Social Welfare}
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Economic development has always been the focus of Iran's statesmen and economists, but there was no consensus on the method of national economic development until the last decade. Considering the nuclear issue and different approaches in the international arena towards Iran, multilateral sanctions and the intensification of sanctions, Iranian economists have tried to present a local model called resistance economy in order to get out of the current situation. The "exploratory" approach has been carried out in order to identify the management categories of the system of evaluating and monitoring the realization of resistance economy policies, emphasizing the statements of Ayatollah Khamenei. The current research is qualitative and with an "exploratory" approach, which has identified the managerial categories of the evaluation and monitoring system for the realization of resistance economy policies by posing questions and without a hypothesis, emphasizing the statements of Ayatollah Khamenei. Research data has been collected using research literature and interviews with 10 elites of the national and political economy of the Islamic Republic of Iran. During the interview with 10 of the "politicians of the approved policies of the Islamic Council" and "scientific experts", the collected information and interview data were coded and a compilation model was presented with MAXQDA software. The dimensions of the resistance economy model and its components the system of evaluating and monitoring the realization of resistance economy policies is hopefully the proposed model in writing the development plans of the Islamic Republic of Iran to be exploited in the resistance economy.Keywords: Management, Iran's economy, Sustainable Growth Policy, resistance economy, Ayatollah Khamenei's statements}
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Background
Job motivation of workforce is one of the most important issues that organizations face to perform their tasks and duties well and with confidence and maintain their effectiveness.
MethodsThe present study was applied research conducted by using a combination of library studies and Delphi technique. The sample size of the present study was 332 employees of Islamic Azad University of Khuzestan. They were selected using Cochran's formula. Two researcher-made questionnaires including jobmotivation questionnaire with 54 questions and health factors questionnaire with 30 questions were used to collect the data. The collected data were analyzed by SPSS-22, Lisrel, and Amos-22 Software.
ResultsThe variable of factors related to job motivation consisted of 15 components. The variable of job motivation in general found that according to the scoring scale of Abbas Bazargan, this variable is at more than satisfactory level. The variable of health factors was at more than satisfactory level. There was significant association between job motivation with health factors (P<0.001). Relationship between job motivation and health factors showed that direct and significant relationship between job motivation with health factors. The value of path coefficient of impact of health factors on job motivation showed that the relationship between job motivation and health factors is significant.
ConclusionJob motivation is a multidimensional phenomenon that cannot be measured directly by one variable. One of the important tasks of organizations is finding the ways to create and strengthen motivation. Managers should consider motivating employees as one of the most important tasks.
Keywords: Health, Motivation, Occupational Groups} -
Background
The quality of healthcare services can be determined by patient satisfaction as it affects the performance, sustainability, and durability of health services. The aim of this study was to analyze the satisfaction of patients presenting to health insuranceoffices by using the data mining method.
MethodA cross-sectional study was conducted on those who referred to the offices of the Health Insurance Organization (e.g., Kerman, Sistan and Baluchestan, Hormozgan and Yazd provinces)who were selected by non-random cluster sampling. A researcher-made questionnaire consisting of 79 items was used for data collection. Face and content validity of 0.86% was obtained using the views of five academic experts. Cronbach's alpha coefficient of the questionnaire was 0.966. Data were analyzed by SPSS-18 software.
ResultsThe studied variables regarding quality service indicators included speeding up the administration of affairs, non-discrimination between clients, empathy with clients, keeping clients' secrets, politeness and kindness, paying attention to the needs and wishes of clients. Access to information, raising awareness, payment of compensation, attention to the rights of the disabled, rule of law and clarification of matters and criticisms were in a favorable condition, and service quality is the only unfavorable indicator in health insurance offices.
ConclusionGovernments are required to respect people's rights regardless of skin color, race, religion, gender, and in the present study, the satisfaction of clients with the performance of insurance service offices was evident.
Keywords: Data Mining, Health, Insurance, Patient Satisfaction} -
زمینه
نهادینه سازی نظام اخلاقی خط مشی گذاری در خط مشی گذاران می تواند زمینه سازی توسعه ارزش های اخلاقی در سازمان باشد، با درک این مهم پژوهش حاضر با هدف ارایه مدلی به منظور تبیین نظام اخلاقی خط مشی گذاران وزارت ارتباطات و فناوری اطلاعات مورد بررسی قرار گرفت.
روشاین پژوهش از نوع مطالعات کیفی است که از نظریه داده بنیاد استفاده شده است. مشارکت کنندگان در پژوهش خبرگان وزارت ارتباطات و فناوری (مدیران ارشد و کارشناسان) و اساتید دانشگاه بودندکه از روش نمونه گیری غیر احتمالی قضاوتی 14 نفر به عنوان نمونه انتخاب شدند. ابزار مصاحبه بود و مفاهیم به روش کدگذاری باز استراس و کوربین استخراج شده اند.
یافته هامقوله های عمده و هسته ای در قالب ابعاد 6 گانه شرایط علی از جمله (خدا ترسی و دینداری و برخوداری از مهارت ها و شایستگی ها)، شرایط زمینه ای (زیر ساخت های فرهنگی، اثربخشی و کارآمدی فرایندهای سازمانی، سرمایه گذاری آموزشی)، شرایط مداخله گر (مهارت های شناختی مدیران،رفق و مدارا)، مقوله محوری (حاکمیت قانون، پاسخگوی سریع، قابلیت اعتمادو اطمینان مدیران)، راهبردها (مقررات تنظیمی کارآمد، مدیریت مشارکتی، عدالت محوری) و پیامدها (کاهش فساد اداری، بهبود رضایتمندی جامعه، شایسته سالاری، تحول و بهبود نظام اداری، رضایتمندی منابع انسانی) به سطح انتزاعی بالاتر ارتقاء داده شد و در نهایت مدل پارادایمی پژوهش ارایه گردید.
نتیجه گیریتوسعه نطام اخلاقی در وزرات ارتباطات و فناوری اطلاعات می تواند زمینه ساز اخلاق مداری در خط مشی ها شود و می توان به منظور دسترسی به این مهم از مدل ارایه شده در پژوهش حاضر بهره گرفت.
کلید واژگان: خط مشی, نظام اخلاقی, ارتباطات و فناوری اطلاعات}BackgroundThe institutionalization of the ethical system of policy making in the policy makers can be the basis for the development of ethical values in the organization, with the understanding of this importance, the current study aims to provide a model to explain the ethical system of the policy makers of the Ministry of Communications and Information Technology.
MethodThis research is a type of qualitative study that uses foundational data theory. The participants in the research were the experts of the Ministry of Communication and Technology (senior managers and experts) and university professors, 14 people were selected as a sample from the judgmental non-probability sampling method. The tool was an interview and the concepts were extracted using the open coding method of Strauss and Corbin.
Resultsmajor and core categories in the form of 6 dimensions of causal conditions, including (fear of God and religiosity and possession of skills and competences), background conditions (cultural infrastructure, effectiveness and efficiency of organizational processes, investment educational), intervening conditions (cognitive skills of managers, friendliness and tolerance), central category (rule of law, quick response, trustworthiness of managers), strategies (efficient regulatory regulations, participatory management, justice-oriented) and consequences (reduction of administrative corruption, improvement of community satisfaction, meritocracy, transformation and improvement of the administrative system, human resources satisfaction) were upgraded to a higher abstract level and finally the research paradigm model was presented.
ConclusionThe development of ethical system in the ministries of communication and information technology can become the foundation of ethics in policies, and the model presented in the present research can be used to reach this important point.
Keywords: Policy, Ethical system, Communication, information technology} -
Introduction
The purpose of this research is to design and explain the model of professional ethics relations and the level of implementation of the policies of the Natural Resources and Watershed Management Organization of the country (a case study of the General Directorate of Natural Resources and Watershed Management in the North of Kerman Province).
Material and MethodsIn terms of the purpose of this research, it was developmental and applied, which was done in a mixed way. In the qualitative part of the society, there were university professors and experts in the field of human resources management, from among whom 30 people were selected by a judgment method. The tool was exploratory interviews and finally the data was analyzed with Delphi technique. In the quantitative part, the descriptive method was of the correlation type. The statistical population included all the managers and employees of the General Directorate of Natural Resources and Watershed Management of Kerman province and the sub-departments of the cities. The sample consisted of 358 people who were selected based on the available sampling method. A questionnaire was used to collect the required data. Data analysis was done using descriptive statistics and inferential statistics (one-sample t-test and structural equation modeling) using SPSS23 and AMOS23 software.
ResultsIn the qualitative section, 70 sub-dimensions (indices) related to professional ethics were summarized in 5 factors and 79 sub-dimensions (indices) related to the implementation of the organization's policies were summarized in 4 factors. The analysis of the data in the quantitative part showed that there is a positive and significant relationship between the variable of professional ethics and the level of implementation of the organization's policies. Extra-organizational and individual (extra-personal) on the implementation of the organization's policies is significant at the 5% level, and the positive path coefficients show that these structures have had an increasing (direct) effect on the implementation of the organization's policies.
ConclusionBased on the present research, it was found that professional ethics has a significant effect on the level of implementation of the organization's policies.
Keywords: Professional ethics, Policy implementation, Natural resources, watershed management} -
هدف
پژوهش حاضر باهدف بررسی رابطه بین فرهنگ سازمانی و رابطه آن با چابکی سازمانی و نقش واسطه عدالت توزیعی، انجام گرفت.
طراحی/ روش شناسی/ رویکرداین پژوهش از نظر هدف، کاربردی و به لحاظ روش و ماهیت از نوع پیمایشی می باشد. جامعه آماری پژوهش شامل مدیران، کارکنان و سرپرستان واحدهای مختلف شبکه بهداشت و درمان شهرستان خاش می باشند. حجم کل جامعه آماری برابر است با 318 نفر که حجم نمونه آماری با استفاده از فرمول کوکران برابر 222 نفر به دست آمد. برای جمع آوری داده ها از سه پرسشنامه استفاده شد. جهت داده آمایی (ورود داده ها) و رسم برخی از نمودارهای توصیفی از نرم افزار Microsoft Excel و برای تجزیه و تحلیل داده ها و استنباط های آماری از نرم افزار آماری Spss و 24IBM Amos استفاده شده است.
یافته های پژوهشنتایج به دست آمده نشان داد که رابطه مثبت و معناداری بین فرهنگ سازمانی و چابکی سازمانی وجود دارد؛ همچنین بین فرهنگ سازمانی و توزیعی رابطه مستقیم و معناداری وجود دارد. همچنین مشخص گردید که عدالت توزیعی و چابکی سازمانی رابطه مستقیمی دارند.
کلید واژگان: فرهنگ سازمانی, چابکی سازمانی, عدالت توزیعی}ObjectiveThe aim of this study was to investigate the relationship between organizational culture and its relationship with organizational agility and the mediating role of distributive justice.
Design / methodology / approachThis research is applied in terms of purpose and survey in terms of method and nature. The statistical population of the study includes managers, employees and supervisors of different units of the health network of Khash city. The total size of the statistical population is equal to 318 people and the statistical sample size was 222 people using Cochran's formula. Three questionnaires were used to collect data. Microsoft Excel software was used for data preparation (data entry) and some descriptive charts were used, and Spss and 24IBM Amos statistical software were used for data analysis and statistical inferences.
FindingsThe results showed that there is a positive and significant relationship between organizational culture and organizational agility; There is also a direct and significant relationship between organizational and distributive culture. It was also found that distributive justice and organizational agility are directly related.Limitations and Consequences: Due to the multiplicity of research variables and the specific complexities of the research, also due to the lack of sufficient resources for some components, in future research, these components should be addressed more and more clearly.
Keywords: Organizational Culture, Organizational Agility, distributive justice} -
توسعه یک کشور صرفا بر اساس ساز و کارهای عمرانی و اقتدارآمیز حاصل نمی شود، بلکه برای حصول توسعه و امنیت پایدار، یک دولت باید نسبت به اعمالش پاسخگو باشد و ارتباط پویا بین مشارکت شهروندان و پاسخگویی حکومت وجود داشته باشد. در این میان توجه به مسیله هویت قومی، از جمله عوامل تاثیرگذار در حکمرانی خوب و تعاملات حکومت و شهروندان است. از این رو هدف این مطالعه بررسی و مقایسه تاثیر ابعاد شهروندی خوب بر حکمرانی خوب در میان قومیت های مختلف با استفاده از مدلسازی معادلات ساختاری است. این تحقیق، بر حسب هدف، بنیادی و کاربردی است و از حیث نوع اجرا، همبستگی و بر پایه مشاهدات میدانی است. ابعاد و شاخص های حکمرانی خوب و شهروندی خوب توسط پرسشنامه محقق ساخته اندازه گیری و جامعه آماری شامل کلیه شهروندان ایرانی در زمان انجام پژوهش است که به شش زیر گروه اصلی (فارس، بلوچ، ترک، عرب، کرد و لر) که نشان دهنده قومیت های مختلف است تقسیم شدند و در مجموع 1832 نفر از شهروندان ایرانی در نمونه شرکت داده شدند. نتایج پژوهش نشان داد شهروند عدالت محور، مسیولیت پذیر، اخلاق مدار و کارآفرین از ابعاد شهروندی خوب بر ادراک از کیفیت حکمرانی خوب تاثیر معناداری دارد و قومیت های مختلف نفش تعدیل کنندگی در این رابطه ها دارند، بطوری که در قوم لر میزان تاثیر بعد شهروند عدالت محور بر ادراک از کیفیت حمکرانی بیشتر و در قوم بلوچ این تاثیر، کمتر از دیگر قومیت ها است.
کلید واژگان: حکمرانی خوب, شهروندی خوب, قومیت ها, ادراک از کیفیت حمکرانی}The development of a country is not achieved solely on the basis of civil and authoritarian mechanisms, but in order to achieve sustainable development and security, a government must be accountable for its actions and there must be a dynamic relationship between citizen participation and government accountability. Among these, attention to the issue of ethnic identity is one of the factors influencing good governance and government-citizen interactions. Therefore, the purpose of this study is to investigate and compare the effect of good citizenship dimensions on good governance among different ethnicities using structural equation modeling. This research is fundamental and applied in terms of purpose and is correlated in terms of type of implementation and based on field observations. Dimensions and indicators of good governance and good citizenship are measured by a researcher-made questionnaire and the statistical population includes all Iranian citizens at the time of the research, which is divided into six main subgroups (Persian, Baluch, Turkish, Arab, Kurdish and Lor) indicating different ethnicities. And a total of 1832 Iranian citizens participated in the sample. The results showed that a justice-oriented, responsible, ethical and entrepreneurial citizen from the dimensions of good citizenship has a significant effect on the perception of the quality of good governance and different ethnicities have a moderating effect in these relationships, so that in Lor people the impact of justice-oriented citizen dimension. Perception of the quality of cooperation is greater and in the Baloch people this effect is less than other ethnicities.
Keywords: Good Governance, good citizenship, Ethnicities, Perception of the quality of cooperation} -
هرچند مدیریت سبز از شاخص های ارزیابی عملکرد در دستگاه های اجرایی ست و در قانون برنامه ی پنجم، برنامه ی ششم توسعه و آیین نامه اجرایی «برنامه مدیریت سبز» الزام شده است، اما اقدامات اثربخشی از سوی دستگاه ها گزارش نشده است. هدف پژوهش تبیین مدیریت سبز در جهت مسیولیت اجتماعی با نقش میانجی پاسخگویی است. پژوهش از نظر هدف توسعه ای- کاربردی و توصیفی- پیمایشی است. جامعه آماری متشکل از دو گروه مدیران و معاونت های دستگاه اجرایی استان ها (تهران، کرمان و خراسان جنوبی) با حجم نمونه 360 نفر با نمونه گیری خوشه ای- تصادفی و جامعه خبرگان 32 نفر نمونه گیری گلوله برفی است. تحلیل داده ها با روش آماری تحلیل عاملی تاییدی و مدل سازی معادلات ساختاری از نرم افزارهای SPSS و AMOS استفاده شد. روایی تحقیق با نظرسنجی از اساتید و پایایی از روش آلفای کرونباخ بررسی شد. نتایج نشان داد مدیریت سبز با مسیولیت اجتماعی دارای رابطه مثبت و معناداری است و بین آن ها با اثر غیر مستقیم میانجی پاسخگویی رابطه معناداری وجود دارد. طبق نظرات خبرگان، بین مولفه متغیرها: مولفه رهبری از مدیریت سبز، بعد رهبری و فرایندهای درون سازمانی از مسیولیت اجتماعی و پاسخگویی سازمانی از ابعاد پاسخگویی دارای بالاترین اولویت می باشند. نتایج مقایسه سه استان نشان داد:1) تفاوت معناداری در رابطه با مدیریت سبز و مسیولیت اجتماعی سازمانی با توجه به میانجی پاسخگویی بین آن ها وجود دارد،2) استان تهران در رابطه مدیریت سبز و پاسخگویی به مسیولیت اجتماعی سازمانی و کرمان در مدیریت سبز به پاسخگویی بالاترین رتبه را کسب کردند.
کلید واژگان: مدیریت سبز, مسئولیت اجتماعی سازمانی, پاسخگویی, عارضه یابی سازمانی, برنامه های راهبردی توسعه پایدار, دستگاه های اجرایی ایران, مدل تعالی سازمانی (EFQM)}Although green management is the indicators to assess performance effectiveness in executive organizations and its implement the strategies of the 5th and 6th Development Plans the executive regulations of the ‘Green Development Plan’, effective actions have not been reported. This research aims to provide a Green Management Model for Social Responsibility; Considering the role of Accountability in Executive Organizations. The statistical population of this research consists of two groups of managers and assistants of executive organizations from with a sample size of 360 people (cluster-random sampling method) and expert community with 32 by snowball sampling method. Data analysis included exploratory and confirmatory factor analyses and structural equation modeling with SPSS and AMOS software. The reliability of the research was studied by a survey filled by university professors and Cronbach's alpha coefficient. Results showed that green management can predict Social responsibility in executive organizations. Green management has positive and significant relationship with organizational social responsibility; also, there a significant relationship between variables with the mediating role of accountability. among the variables of this research, leadership from green management, leadership and processes within the organization from the social responsibility and organizational accountability from accountability have the highest priorities in these organizations. Comparing the results for the three provinces showed :1) There is a significant difference between them in regards to green management (leadership), Social responsibility with the mediating role of accountability; 2) Tehran gained the highest rank in green management and organizational social responsibility and Kerman gained the highest rank in accountability.
Keywords: Green management, corporate social responsibility (CSR), Accountability, Organizational diagnosis, Strategic Plans of Sustainable Development, Executive Organizations of Iran, EFQM Model} -
راهبری و مدیریت در نظام تربیت رسمی و عمومی به عنوان یک فعالیت ماموریت گرا، بر مبانی، رسالت، اهداف و ماموریتهای نظام تربیت رسمی وعمومی استوار است. هدف از اجرای این تحقیق، ارایه الگوی راهبری و مدیریت تحول با رویکرد داده بنیاد در نظام تعلیم و تربیت ایران است. روش تحقیق از نوع آمیخته است. مرحله کیفی از روش استقرایی و راهبرد نظریه پردازی داده بنیاد و دلفی فازی ودر مرحله کمی، از نوع توصیفی-پیمایشی، از راهبرد تحلیل شکاف فازی استفاده شد. جمع آوری داده ها به شیوه کفایت نظری است. کدگذاری باز و هم زمان و زنجیره وار داده ها به کمک نرم افزار مکس کیودا 18 در 129 سند مرتبط و مصاحبه های عمیق با 11 خبره به پایان رسید، که این مرحله با 119 مقوله به کفایت نظری رسید. الگوی اولیه کدگذاری محوری در اختیار 12 خبره از اساتید دانشگاه فرهنگیان، فردوسی مشهد، پیام نور و آزاد قرار گرفت، تا الگوی نهایی به روش دلفی فازی مشخص شد. در مجموع تعداد 80 مقوله در الگوی نهایی کدگذاری محوری باقی ماند. کدگذاری نظری و انتخابی در خصوص ایده های نظری از طریق فنون نگارشی از روابط فیمابین مقوله های موجود در الگوی کدگذاری محوری بدست آمد. با فازی زدایی و تحلیل شکاف فازی وضعیت مطلوب و موجود مولفه ها بیان و با استفاده از ماتریس اهمیت/ عملکرد مشخص گردید، که حیطه بی تفاوتی و حیطه اتلاف وجود ندارد و کلیه شاخصها با اهمیت هستند و در دو حیطه قابل قبول و ضعف قرار گرفتند.کلید واژگان: راهبری, مدیریت, تحول, داده بنیاد, فازی}Leadership and management in the formal and public education system as a mission-oriented activity is based on the principles, mission, goals and missions of the formal and public education system. The purpose of this study is to provide a model of leadership and managing change with a data foundation approach in the Iranian education system. The research method is mixed. Qualitative stage of inductive method and strategy of data foundation and Delphi fuzzy data theorizing and in quantitative stage, descriptive-survey type, fuzzy gap analysis strategy was used. Data collection is theoretically sufficient. Simultaneous coding and data chain coding was performed using Maxqda 18 software in 129 documents and in-depth interviews with 11 experts, which reached theoretical adequacy with 119 categories. The initial pattern of axial coding was provided to 12 experts from Farhangian University, Ferdowsi University of Mashhad, Payame Noor and Azad, until the final pattern was determined by fuzzy Delphi method. A total of 80 categories remained in the final axial coding pattern. Theoretical and selective coding of theoretical ideas was obtained through writing techniques from the relationships between the categories in the central coding model. By de-fuzzy and fuzzy gap analysis, the desired and existing status of the components was expressed and using the importance/ performance matrix, it was determined that there is no indifference and loss domain and all indicators are important and were placed in two areas of acceptance and weaknessKeywords: leadership, Management, change, data foundation, Fuzzy}
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هدف پژوهش حاضر بررسی تاثیر نقشهای مدیریتی بر شفافیت سازمانی با رویکرد اسلامی است. پژوهش حاضر از نوع پژوهشهای توصیفی−همبستگی است که به روش پیمایشی انجام شد. روش گردآوری اطلاعات ترکیبی از مطالعات کتابخانه ای و میدانی است. ابتدا نقشهای مدیریتی مینزبرگ از طریق مطالعات کتابخانه ای شناسایی شد و سپس براساس آموزه های دینی، یک نقش به نقش های فوق اضافه گردید تحت عنوان «مسیولیت اجتماعی». در گام بعد این نقش ها در جامعه آماری مورد نظر به آزمون گذاشته شد و تفاوت نقشها در دو جامعه آماری (موسسه های تحقیقاتی وموسسه های تولیدی استان کرمان) مورد آزمون قرار گرفت. جهت سنجش متغیرها در موسسه های تحقیقاتی 186 نفر و در موسسه های تولیدی 372 نفر به عنوان نمونه انتخاب گردیدند. ابزار اصلی گردآوری اطلاعات پرسش نامه بود. برای بررسی فرضیه ها از آزمون t تک نمونه ای، مدلسازی معادلات ساختاری استفاده شد. برای تجزیه و تحلیل داده ها از نرم افزار spss ویراست 23 و Amos استفاده شد. یافته های پژوهش نشان داد که بین نقش های مدیریتی در موسسه های تحقیقاتی و تولیدی تفاوت وجود دارد. همچنین این نتیجه حاصل آمد که نقش های مدیریتی بر شفافیت سازمانی در موسسه های تحقیقاتی و تولیدی استان کرمان تاثیر مستقیم دارد.
کلید واژگان: نقش, نقشهای مدیریتی, شفافیت سازمانی}This research paper was aimed to investigate the effect of management roles on organizational transparency with an Islamic approach. The present study was descriptive-correlational research that was conducted by survey method. Mintzberg's management roles were initially identified through library studies. Then, based on religious teachings, a role was added to the above fifth roles called "social responsibility". In addition, these roles were tested in a statistical population and the differences between the roles in the two statistical populations (research institutes and manufacturing companies of Kerman province of Iran) were tested. The main tool for collecting information were questionnaires. Structural equation modeling was used to test the hypotheses. SPSS (version 23) and AMOS were used to analyze the data. In conclusion, findings showed that there was a difference between management roles in research and manufacturing companies. It was also concluded that managerial roles have direct effects on organizational transparency in both research institutes and manufacturing companies in Kerman.
Keywords: role, management roles, organizational transparency} -
زمینه و هدف
این پژوهش با هدف تحلیل رابطه معیارهای کیفیت (EFQM) با بهره وری نیروی انسانی در دستگاه های اجرایی شهرستان کرمان انجام شده است.
روشپژوهش حاضر توصیفی از نوع همبستگی و توسعه ای-پیمایشی است. جامعه آماری این پژوهش را در فرآیند ساخت مدل خبرگان آگاه به موضوع، شامل دو دسته اند : افراد متخصص در رشته مدیریت و امور اداری و کارکنان دستگاه های اجرایی شهرستان کرمان می باشند. نمونه گیری در انتخاب خبرگان به روش غیرتصادفی و هدفمندو برای کارکنان به روش طبقه ای انجام شد , حجم نمونه پژوهش شامل 30 خبره و 524 کارمند است. در این پژوهش به منظور جمع آوری داده های مورد نیاز از یک پرسشنامه محقق ساخته بهره وری نیروی انسانی و یک پرسشنامه استاندارد EFQM استفاده شده است. تجزیه وتحلیل داده ها از روش آمار استنباطی و رویکرد معادلات ساختاری و تحلیل عاملی تاییدی و اکتشافی، آزمون های همبستگی پیرسون و آزمون t تک نمونه ای عاملی از طریق نرم افزارهای AMOS و SPSS استفاده شد.
یافته هایافته های پژوهش نشان داد که بین کیفیت و ابعاد آن و مدیریت بهره وری نیروی انسانی رابطه ای مثبت و معنادار وجود داشت.
نتیجه گیریبکارگیری سیستم های نوین مدیریت و مدل های تعالی سازمانی نظیر EFQM در دراز مدت و کوتاه مدت سبب کارایی و اثربخشی کارکنان و در نتیجه افزایش بهره وری نیروی انسانی می شود.
کلید واژگان: بهره وری نیروی انسانی. کیفیت, توانمندسازها, معیارهای نتایج}Background and purposeThe purpose of this study was to analyze the relationship between Quality Criteria (EFQM) and human resource productivity in Kerman executive agencies.
MethodThe present study is a descriptive correlational and developmental-survey type. The statistical population of this research in the process of making a model of knowledgeable experts, consists of two categories: experts in the field of management and administrative affairs and staff of executive agencies of Kerman city. The sampling method was non-random and purposive sampling of the experts and the stratified sampling method for the staff. The sample size was 30 experts and 524 employees. In this study a researcher made manpower productivity questionnaire and a standard EFQM questionnaire were used to collect the required data. Data were analyzed using inferential statistics, structural equation approach, confirmatory and exploratory factor analysis, Pearson correlation tests and one-sample t-test using AMOS and SPSS software.
FindingsFindings showed that there was a positive and significant relationship between quality and its dimensions and HRM.
ConclusionEmploying new management systems and organizational excellence models such as the EFQM in the long and short term will increase the efficiency and effectiveness of the employees and thus increase the efficiency of the workforce.
Keywords: Labor Productivity, Quality, Enablers, Outcome Criteria} -
Background
This study is aimed to present a conceptual model of performance management using Balanced Scored Card models and European Foundation for Quality Management
MethodsThe method of present study was descriptive - survey. Its statistical population included a ll 1800 employees of Gol Gohar Mining and Industrial Company (n=904) . The research sample size was estimated at 270 people based on Cochran's formula. They were selected by random sampling method. Data were collected through review of literature, research backgrou nd and researcher - made Balanced Scored Card (BSC) and European Foundation for Quality Management (EFQM) questionnaires. To determine the strategic goals of Gol Gohar Mining and Industrial Company, BSC and EFQM models were used for quality function deployme nt (QFD). Quantitative goals of each measure, program, actions and cause and effect relationships were identified to determine the strategy map of Gol Gohar Industrial and Mining Company. confirmatory factor analysis, Cronbach's alpha and QFD matrix were u sed to analyze the data. SPSS - 21 software, MINITAB - 17, and LISREL - 8.8 software was used.
ResultsStakeholder goals, internal process, learning, financial resources and issues related to leadership, policy, growth and learning of human capital, partnersh ips and resources, internal processes, customers, human resources, Society and practice are important in the development model.
ConclusionThese finding can be used to present a conceptual model of performance management using BSC and EFQM models in Gol G ohar Mining and Industrial Company given the importance of mentioned company in the Iran’s capital market and meeting the needs of society.
Keywords: BSC, EFQM, Gol Gohar Industrial Company, Total Quality Management} -
Background
Given the importance of citizenship rights and the emphasis of Islamic culture on values of special interest, the purpose of this study is to develop management principles in health centers based on citizenship rights.
MethodsThe research was descriptive - correlative. The statistical population consisted of all clients presenting to th e Health Insurance Organization southeast of Iran in 2020 as the sample size was 384 people using Cochran's formula with the samples selected via random clustering method. Tools to collect data included a 174 - item inventory on citizenship rights and de velopment of Islamic culture - based management principles in health centers, suggesting the validity of 0.915 and reliability of 0.967, respectively. Structural equation modeling was used to analyze the data using AMOS22 software.
ResultsThe components of the right (life, dignity, equality, security and freedom) had a good and significant load factor of less than 0.05. Considering the values of the fit indices of the final model and the limit of acceptable values mentioned, it can be said that the model pr esented in this research was acceptable. The regression coefficients of the model showed that the mentioned variables well explain the citizenship rights in the service organizations according to the Islamic culture in the health insurance organization. Co nclusion: Freedom of expression allows citizens to have the right to access their thoughts and ideas in a variety of ways. Freedom of the press, media, speech, and association are examples of citizenship rights .
Keywords: Community Health Centers, Culture, Health, Human Rights, Insurance} -
Background
The present study aimed to provide an efficient evaluation model in the economic field in the context of resistance economics in Iran.
MethodGrounded theory was used as a qualitative method for this study. During the interviews with 10 policy-makers of the policies approved by the Parliament of Iran (representatives of Iran’s parliament in ten periods) and scientific experts, information was collected and the interview data were coded and ultimately provides a pattern of topics and categories and is therefore selected. After conducting the interview, the data obtained through the Document menu of MAXQDA software were entered into the software by selecting the Imported document(s) option, a model was presented by using MAXQDA software,
ResultsThe model has two parts, enablers and results or consequences. Empowerment includes 5 criteria (strategic management, trust in the ability and plans of policymakers, balanced development of inputs and outputs of the science and technology and factors involved in the implementation of policies and infrastructure) and results (perceived, performance and finance). Factors involved in evaluating the resistance to economic policies have included intra-group and institutional collectivism, independence and attention to the views of the Supreme Leader.
ConclusionWith the emergence of the nuclear issue in the international arena towards Iran and multilateral sanctions, Iranian economists must try to provide a local model called the resistance economy to get out of the current situation.
Keywords: Economics Financial Management Policy} -
این تحقیق با هدف شناسایی و تبیین عوامل بازدارنده اجرای تحول نظام اداری در حوزه منابع انسانی انجام شده است. تحقیق حاضر از نظر هدف، توصیفی و ازبعدروش یک تحقیق آمیخته می باشد. جامعه آماری بخش کیفی (دلفی) شامل خبرگان دانشگاهی و سازمانی 30 نفر می باشند که با روش نمونه گیری هدفمند انتخاب شدند. جامعه آماری بخش کمی شامل کلیه کارکنان دستگاه های اجرایی شهر کرمان در سال 1398 می باشد که 450 نفر از آنان با روش نمونه گیری تصادفی طبقه ای انتخاب شدند. برای جمع آوری داده ها از پرسشنامه محقق ساخته استفاده شده است. تجزیه و تحلیل داده ها از مدل یابی معادلات ساختاری و نرم افزارهای آموس و اس پی اس اس استفاده شده است. نتایج تحقیق نشان داد، بازدارنده تحول نظام اداری در حوزه منابع انسانی عبارتند از: عدم رعایت شایسته سالاری، آموزش ناکافی، نبود امور رفاهی، مناسب نبودن مزایای بازنشستگی، نامناسب بودن نظام ارزشیابی عملکرد، درجه بالایی از سیاسی زدگی، سلطه بوروکراتیک، ناتوانایی های نهادی، فنی و اداری، بی توجهی به اجرای همزمان منافع عمومی و حقوق اداری، ضعف فناوری های اطلاعات و ارتباطات، فراهم نبودن شرایط علی اثرگذار، عوامل فرهنگی، سیاسی، مدیریتی، قضایی، ارزشی و ساختاری، مبهم بودن اهداف و عدم حاکمیت تفکر بهبود مستمر، وجود روحیه مقررات ستیزی، نبود نظام انگیزشی کارآمد، رابطه سالاری و رهبری ناکارآمد می باشد.
کلید واژگان: شناسایی, تبیین, عوامل بازدارنده, اجرای تحول نظام اداری, منابع انسانی}The study was is aimed at identifying and explaining the factors that hinder the implementation of the administrative reform in the HR area. This mixed research is descriptive in terms of purpose and cross sectional in terms of time dimension. The statistical population in qualitative Delphi section of the research comprises of thirty academicians and organizational experts who were selected on purposive sampling method. The statistical population of the quantitative section covers all employees of the executive agencies of Kerman in 1398, from which 450 people were selected on a stratified random sampling. A researcher-made questionnaire was used to collect data. Structural equation modeling (SEM)and SPSS and AMOS software was used for analyzing the data. The results show that the factors that impede the HR reforms initiatives in HR include: nepotism, inadequate education, Lack of welfare, inadequate retirement benefits, inadequacy of performance management, politicized bureaucratic behavior, , technical and administrative incompetency, favoritism, inadequate ICT skills, ,organizational goals ambiguity, lack of continuous improved thinking, having anti-regulatory spirit, lack of effective motivational system, favoritism and inefficient leadership.
Keywords: deterrents, administrative system transformation, human resources. Favoritism, Nepotism} -
Objective and Background
nowadays, the social responsibilities of the managers in the work have drawn the attention of the researchers and experts in the management field. Thus, the present study aims to identify and determine the status of the indicators of related factors of managers' moral competency in the healthcare gas industries.
Methodthe present study is a developmental and applied research in terms of its objectives; it is descriptive research in terms of the study’s nature, and it is a survey study in terms of the method. The study population included 1) the first group has consisted of the experts familiar with the managers’ qualifications in terms of moral competency, and 15 individuals were selected from amongst the academic professors and experts featuring the required scales; 2) the second group was comprised of the senior and middle managers working in the healthcare gas industry of Iran’s national gas company (582 individuals), and 232 individuals were selected from amongst them using Cochran formula based on the random cluster sampling method in proportion to the cluster’s volume. Then the main problems of management were specified and discussed the ways to solve those using multi-criteria methods.
ResultsBy using the Delphi technique, a questionnaire was designed for the factors related to the moral competency qualifications of the managers in the healthcare gas industry, and it was composed of 84 questions covering eight indicators. The questionnaire’s content validity was 92.7%, and Cronbach’s alpha coefficient was calculated above 0.7 for the variables. In order to analyze the data, univariate t-test in SPSS was used. The results indicated that the mean statuses of the indicators of related factors of managers' moral competency qualifications were in a significant level (0.05), and this was reflective of the idea that these variables were in a favorable situation in the company. However the values have been found not so much high that it can be accordingly stated that the managers’ moral competency qualifications were being well evaluated and enhanced in this organization.
ConclusionIt can be concluded that moral competence and holding all circumstances of the managers and agents of that society has a fundamental role in the well-being of a society. Thus, selecting the best managers and staff justifies lots of inspection and investigation, and standards should be taken into consideration for evaluating individuals and their selection.
Keywords: qualification, moral, Attitude, Related factors, moral competency, national gas company, Interaction, Management} -
Background and Objectives
Administrative corruption is an illegitimate tool in meeting the illegitimate demands of the administrative system and occurs in sectors such as hospitals, police and customs, and medical sciences departments. Corruption has many negative effects and consequences, such as destruction of economic and social structures, psychological pressures, and blocking development path of country. Hence, the present was an attempt to investigate the effect of psychological and motivational factors on organizational policies in reducing administrative corruption in the workplace of medical sciences staff.
MethodsThe paper is applied in terms of aim and descriptive-correlational in terms of nature and survey in terms of method. The statistical population of the study included 1) 30 experts and professors in the field of public administration, who were purposefully selected. 2) 365 staff of medical sciences organizations in Kerman selected based on Cochran's formula by stratified sampling method. To collect information by Delphi method (in several stages and using face-to-face interviews), experts were asked to carefully examine the psychological and motivational factors and items obtained from literature review. Organizational structure questionnaire with components of complexity, focus, formality and 23 questions, organizational policy questionnaire with components of flexibility, attraction of resources and planning, access to information, stability, coherent and skilled workforce and 20 questions, administrative corruption questionnaire with components of inappropriate job behaviors, abuse, unknown activities, discrimination and negligence and 30 questions were developed.
ResultsCronbach's alpha coefficient of variables was estimated to be higher than 0.7, which indicates the internal consistency of items and confirmation of reliability. To analyze the data, structural equation modeling in LISREL software was used. Results showed that the significant number between the variables of focus and organizational policies (2.07) was greater than 1.96 and the significant number between organizational policies and administrative corruption (-2.90) was less than -1.96, so there is an indirect relationship between focus and administrative corruption through organizational policies. A correlation coefficient of less than 0.3 indicates that the effect of organizational policies on the relationship between focus and administrative corruption in the medical is moderate.
ConclusionThe present study was an attempt to identify the model of the relationship between organizational structure and administrative corruption, considering the mediating role of organizational policies in medical science organizations in Kerman hospitals. It was concluded that proper planning to improve the leadership and assertive leadership styles among managers improve the efficacy of staff in medical institutes.
Keywords: Organizational Structure, Administrative corruption, psychological pressures, managers, Hospitals, medical sciences organizations in Kerman} -
از جمله اساسی ترین اقداماتی که حکومتها در جهت ارتقای سلامت نظام اداری خود انجام داده اند وضع خط مشی های مرتبط با سلامت نظام اداری می باشد.این تحقیق با هدف ارزیابی خط مشی های سلامت نظام اداری با توجه به اسناد بالا دستی و ارایه مدل اثربخش انجام شده است.این پژوهش از نظر روش، توصیفی-پیمایشی بوده و ترکیبی از مطالعات کتابخانه ای و میدانی می باشد.طی مطالعات کتابخانه ای 111 عنوان خط مشی در 6 بعد (اداری-اجتماعی-اقتصادی-سیاسی-قضایی و مالی) شناسایی و جهت تایید آنها از نظرات 50 نفر از خبرگان نظرسنجی شد و تعداد109خط مشی در شش بعد فوق مورد تایید قرار گرفت.جامعه آماری این تحقیق شامل کارکنان ستاد و ادارات کل استانی وزارت امور اقتصادی و دارایی به تعداد 4062 نفر بوده که در این پژوهش تعداد 993 نمونه با استفاده از روش نمونه گیری طبقه ای انتخاب شد.برای سنجش وضعیت خط مشی های احصا شده پرسشنامه محقق ساخته با روایی 931/0 و پایایی 990/0 تدوین و همچنین برای سنجش اثربخشی سازمانی از پرسشنامه استاندارد پارسونز با روایی 871/0 و پایایی 987/0 استفاده شده است.تجزیه و تحلیل داده ها با استفاده از نرم افزار های SPSS ویراست 23،Mintab ویراست 17، و Amos ویراست 23 صورت گرفته است و از آماره های توصیفی مثل میانگین،انحراف معیار،آزمون t تک نمونه ای و همچین مدل سازی معادلات ساختاری استفاده شده است.نتایج تحقیق ضمن ارایه یک مدل از خط مشی های سلامت نظام اداری ،نشان داد که بین خط مشی های سلامت نظام اداری و اثربخشی سازمانی ارتباط معنی داری وجود دارد
کلید واژگان: خط مشی, سلامت نظام اداری, قوانین بالادستی, اثربخشی سازمانی}One of the most fundamental measures taken by governments to improve the health of their administrative system is to establish policies related to the health of the administrative system.The purpose of this study was to evaluate the health policies of the administrative system with regard to high-quality documentation and to present an effective model. This research is a descriptive-survey method and is a combination of library and field studies. The policy was identified in 6 dimensions (administrative-socio-economic-political-judicial and financial) and was approved by 50 expert opinions and 109 policies were approved in the above six dimensions. And the provincial offices of the Ministry of Economic Affairs and Finance were 4062 people in which 993 samples were used in this study. The stratified sampling method was selected. To evaluate the status of the policies developed by the researcher made questionnaire with 0.931 validity and 0.990 reliability and also to measure organizational effectiveness from standard Parsons questionnaire with 0.871 validity and 0.987 reliability. Data were analyzed using SPSS software version 23, Mintab version 17, and Amos version 23 and were analyzed using descriptive statistics such as mean, standard deviation, one-sample t-test and model. Structural equations are used.The results of this study while presenting a model of administrative health policies showed that there is a significant relationship between administrative health policies and organizational effectiveness.
Keywords: Policy, Health of the Administrative System, Upstream Laws, Organizational Effectiveness} -
Designing the Model of Ethical Competency of Public Health Sector of the Oil IndustryBackground and Objective
The purpose of this study was to present an indigenous model of ethical competency of public health sector nanagers of the oil industry by identifying and introducing the dimensions and components of ethical competences of managers.
MethodThe qualitative research method has been used in order to design this model. In the qualitative phase, and in order to identity the effective components in the ethical competence of public health sector managers of the oil industry, library studies and theoretical basis.
Resultsfindings of related research have been used and the basis pattern of research has been designed. The template review was also carried out with the participation of a panel consisting 30 management experts and university professors in Delphi panel.
ConclusionThis model has been explained in three- dimension Factors which are visional- attitudinal had 6 components, background-structural had 7 components, and action – behavioral had 16 components. Also, In general, 65 indexes have been considered to evaluate these dimensions and components.
Keywords: Competency, Ethical competency, dimensions, components of ethical competency, public health sector nanagers of the oil industry} -
با توجه به اهمیت تحول نظام اداری، ضرورت بررسی وضعیت موجود و شناسایی مسایل و مشکلات آن، این مقاله به پیش بینی تحول نظام اداری در حوزه منابع انسانی بر اساس عوامل بازدارنده پرداخته است. تحقیق موجود از نظر هدف، کاربردی و توسعه ای است که به روش کتابخانه ای و پیمایشی انجام شده است. جامعه آماری این پژوهش کلیه کارکنان دستگاه های اجرایی شهر کرمان می باشد که با استفاده از روش نمونه گیری تصادفی طبقه ای 450 نفر به عنوان نمونه انتخاب شده اند. ابزار جمع آوری داده ها، دو پرسشنامه محقق ساخته عوامل بازدارنده اجرای تحول نظام اداری در حوزه منابع انسانی و پرسشنامه تحول نظام اداری استفاده شده است. نتایج تحقیق نشان داد، عدم شایسته سالاری، آموزش ناکافی ، عوامل ارزشی و ساختاری، مبهم بودن اهداف، عدم حاکمیت تفکر بهبود مستمر، رابطه سالاری و رهبری ناکارآمد، عوامل بازدارنده اجرای تحول نظام اداری در حوزه منابع انسانی می باشند که بصورت همزمان 332/0 از واریانس میزان اجرای تحول نظام اداری را تبیین می کنند .
کلید واژگان: تحول نظام اداری, تحول, منابع انسانی, عوامل بازدارنده}Given the importance of the evolution of the administrative system, the need to examine the current situation and identify its issues and problems This article predicts the evolution of the administrative system in the field of human resources based on deterrents.The existing research in terms of purpose, application and development has been done by library and survey method.The statistical population of this study is all employees of the executive apparatus of Kerman that 450 people have been selected as a sample using stratified random sampling method. Data collection tools, two researcher-made questionnaires used to prevent the implementation of administrative system transformation in the field of human resources and administrative system transformation questionnaire were used. The results showed that lack of meritocracy, inadequate education, value and structural factors, ambiguity of goals, lack of dominance of continuous improvement thinking, relationalism and inefficient leadership, Factors hindering the implementation of the transformation of the administrative system in the field of human resources, which simultaneously explain 0.332 of the variance of the implementation of the transformation of the administrative system.
Keywords: administrative system transformation, Transformation, human resources, Deterrents} -
زمینه و هدف
با توجه به تغییرات شگرف امروزی سازمان ها نیز، ارایه راهبردهایی برای پیاده سازی الگوی طراحی شده الزامی است به همین دلیل پژوهش حاضر با هدف ارایه الگوی دولت کارآفرین و حکمرانی خوب و ارایه راهبردهای پیاده سازی آن در دولت جمهوری اسلامی ایران انجام شده است.
روشاین پژوهش از نظر هدف، کاربردی از نظر داده ، اکتشافی و از نظر ماهیت، داده بنیاد خود ظهور است. جامعه آماری پژوهش حاضر متشکل از همه خبرگان حوزه با مدرک تحصیلی دکتری تخصصی رشته مدیریت دولتی- تصمیم گیری و خط مشی گذاری عمومی به تعداد 33 نفر می باشد، که با دانشگاه آزاد اسلامی همکاری دارند. ابزار سنجش پژوهش را فرم مصاحبه نیمه ساختار یافته (پژوهشگر ساخته) که بر اساس کدگذاری باز و محوری بدست آمده، تشکیل می دهد که فرم مزبور برای خبرگان ارسال و به مدد مصاحبه فن دلفی و بارش مغزی، خبرگان به اشباع نظری رسیدند.
یافته هاابتدا با نظر خبرگان تعداد 2 بعد، 23 مولفه و 145 شاخص برای طراحی الگوی دولت کارآفرین و حکمرانی خوب نهایی شد و پس از مشخص نمودن ترتیب و اولویت قرار گرفتن آن ها، الگوی مورد نظر تحقیق طراحی شد. سپس مصاحبه با خبرگان برای ارایه راهبردهای پیاده سازی آن در دولت مجددا انجام شد تا با دستیابی به اشباع نظری، راهبردهای مورد نیاز تعیین و ارایه شوند.
نتیجه گیریدر راستای پیاده سازی الگوی طراحی شده در دولت جمهوری اسلامی ایران، تعداد 23 راهبرد برای 11 مولفه در 2 بعد تعیین گردید که مهمترین راهبرد برای دستیابی به مقصود این پژوهش، تشویق کارآفرینی به صورت همه جانبه، کل نگر و پایدار و کم اهمیت ترین راهبرد، بازتوزیع یکسان فرصت ها و ظرفیت ها در میان اقشار مختلف جامعه مشخص شدند.
کلید واژگان: حکمرانی خوب, دولت کارآفرین, پاسخگویی, مشارکت, تمرکززدایی و راهبرد}Todays, the governments have to design a model to attract and develop human and nonhuman capitals and self-sufficiency in employment and earning money, in addition to identify entrepreneurial government and good governance, to be able in efficient and effective enterpreneurship. it is necessary to provide the strategies to implement the model designed.accordingly, the aim of this study is to present a hybrid model for entrepreneurial government and good governance and provide implementation strategies in the body of the government of Islamic Republic of Iran. The method of this research is objectively applied and in terms of data, it is an exploratory mixed one, and a self-emerging and data driven in terms of the nature and type of study. The statistical population contains all PhD experts including 30 managers in Islamic Azad University. Measurement tool is a semi-structured interview form based on open and axial encoding sent to the experts. At first, 2 dimensions, 23 components and 145 indicators are held to provide the research pattern and then interviewing with the government experts to collect more data, achieve theoretical saturation. At last, after collecting the data by Content Analysis method, 23 strategies, 11 components and 2 dimension are determined
Keywords: Good Governor, Entrepreneurial state, Accountability, Corruption Control, and Strategy} -
Background
Human resource management should use the various systems of retention of individuals that lead to mental and physical reconstruction.
MethodsThis was a qualitative and descriptive-analytical study. Collecting data was achieved through interviews and was coded in three stages of open, axial and selective coding. The statistical population included all managers of the province hospitals. They included 20 managers, 3 governor’s deputy and 3 governor's advisor and a total number of 26 people. In the axial coding stage, by categorizing, conceptualizing and approximating open codes, the researcher classified open codes in 19 classes regarding the phenomenon of recruitment and retention of staff in the study hospital. In the selective coding stage, the conceptualized codes were organized into six classes, including causal factors, contextual factors, intervening factors, central or core concept, strategies and consequences.
ResultsRecognition of employability, Job adaptability, Person-job and Improving motivational structures, demographic, employment policies, Political conditions and relations in the organization, structural factors and building culture , empowerment in line with job path progress, delegation of authority and opportunities for professional development, diversity, management style, organizational innovation, creativity, learning and problem solving, Improving the efficiency, performance of the organization, improving human capital and internal marketing and learning and problem solving were causal factors of the phenomenon of effective recruitment and retention of hospital staff..
ConclusionOrganizations, should provide the importance of recruitment strategy and performance of hospital staff to enhance the organizational goals.
Keywords: Hospitals, Grounded Theory, Medical Staff, Retention, Psychology} -
Background
Managers are always trying to reduce the costs while improving the quality and efficiency of services. Thus, the aim of present study was to evaluate the status of organizational culture and to investigate the problems and challenges, to provide a developed and effective model of management.
MethodsThis research was a descriptive cross-sectional survey. The sample size was 344 clerks who were selected by stratified random sampling. A researcher-made questionnaire was used to collect data. The organizational culture questionnaire was designed in 9 factors and 42 sub-dimensions. The face and content validities of the questions were confirmed. To analyze the data, univariate t-test was used in SPSS software and structural equation modeling was used in AMOS software.
ResultsAccording to the results, the mean of organizational culture variable was above average (3) and was at the desired level (p-value <0.05). The status of identifying challenges and problems in the study population was measured below the average level. The results showed that more challenges and problems were identified by improving the implementation of organizational culture (0.486). Organizational culture also indirectly affects organizational effectiveness by identifying challenges and problems (0.214).
Conclusionbased on our finding, the mediating effect of identifying challenges and problems on the relationship between organizational culture and identifying challenges and problems was confirmed .
Keywords: Financial Stress, Organization, Administration, Organizational Culture}
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