Designing a scenario model for knowledge management Effectiveness with the approach of information technology in the military organization (Case study: Ashura Corps)

The purpose of this study is to provide an effective knowledge management model in the military organization. The research method of this study is based on objective, applied and survey type descriptive information collection method. A questionnaire was used to collect information. Initial data were collected from the experts in the field of knowledge management using semi-open and Delphi interviews and analyzed using MicMac software. Finally, the results of using the cross-impact analysis method indicated that six key factors among the six identified factors in the interview phase had the greatest impact on the future of the knowledge-based military organization These factors were used as the underlying factors in scenario. Initially, three scenarios were presented. The first scenario was related to the goal scenario, the second scenario for knowledge and the third scenario of human resources. The first scenario was the best with optimal planning. Subsequently, each of the key components was ranked. The results of the research revealed six main factors of planning, specialized knowledge, strategy determination, up-to-date information, and team work and experts as components of the effective knowledge management model with a strategic approach in the military organization.