Providing a Model for Factors Affecting Individual Performance in Public and Private Organizations to Improve Organizational Performance (Case Study: Public and Private Banks)

In this study, we dealt with two types of statistical population, which includes all employees and managers of private and public banks in Rasht in 1398, as well as experts (professors of management and heads of branches of public and private banks). In this research, two methods of stratified random sampling and purposive sampling have been used. Purposeful sampling method was used to select panel members in Delphi technique in which 16 people as experts who are university professors and heads of private and public banks and stratified random sampling method for selecting employees of public and private banks. Which is categorized into two different classes. For the sample size of employees of private and public banks, Morgan table was used, for 750 people in the statistical population, 256 sample people were selected. To collect the data of this research, first the Delphi questionnaire, then a researcher-made questionnaire and finally the pairwise comparison questionnaire were used to rank the factors. EXPERT CHOICE, SPSS and LISREL softwares have also been used to analyze the data of this research. The results indicate that individual factors, organizational factors and extra-organizational factors have a positive effect on individual performance. According to the results of data analysis, it can be said that there is a fundamental difference in terms of individual performance in public and private banks.