Identify and analyze the qualitative dimensions of information technology and its contribution to sustainable development

The purpose of this study is to design and present an information technology communication model and sustainable development in the country. The present study, by adopting an exploratory approach, and a qualitative method of theme analysis, extracted the factors and dimensions related to the research concepts and presented a model in this regard. Interviews were conducted with 8 research experts using open coding approach and content network and its analysis for two variables of sustainable development and information technology. After collecting the interviews from the research experts, these interviews were coded using Max Kyoda software to extract open codes. In this step, 497 codes were identified and determined in different sections of the texts. These codes are known as the main themes or themes. Then, based on the next steps in the theme analysis method, these codes were reduced and codes with a similar nature appeared in the form of organizing themes. The process of reducing themes continues and thus comprehensive themes are revealed as the final dimensions of the variables of sustainable development and information technology. According to the results of the study, information technology includes six dimensions of information quality, service quality, system quality, perceived benefits, use of technology and system satisfaction and sustainable development include three general dimensions of social, environmental and economic.