Investigating the Knowledge Management Model in the Primary Healthcare System of Tabriz in the Field of Suicide Prevention

Knowledge management seeks to convert individual and organizational information and assets into scientific knowledge and teamwork skills. Success in knowledge management requires creating a new work environment where knowledge and experience can be easily shared. The current study aimed to investigate the pattern of knowledge management in the primary healthcare system of Tabriz, Iran in the field of suicide prevention.

This study was a descriptive and cross-sectional research conducted in 2022. The study’s statistical population included all healthcare providers involved in suicide prevention in the primary healthcare system of Tabriz city, Iran. To collect the data, a demographic questionnaire based on age, occupation, gender, education, work experience, and workplace was prepared and used along with the main scale of Lawson Knowledge Management Questionnaire. Measures of variability and mean were used to describe data. Independent T-test, chi-square and ANOVA were used to compare the groups. Data were analyzed using SPSS v.21.

From the perspective of suicide care providers, the utilization of knowledge management in the primary healthcare system of Tabriz was about 46.5%. A statistically significant differences was found between men and women in this regard. A significant relationship was also observed among all aspects of knowledge management.

The application of knowledge and inclusion of knowledge management in suicide prevention program was below the average. There were differences between healthcare providers and education levels. To apply knowledge management in the primary healthcare system in the field of suicide prevention, it was recommended that knowledge management should be integrated with the mission, vision, strategic plans, and work processes of this system as an important principle.