The Relationship between Job Stress and Job Satisfaction and Related Factors among Health Center Employees

Job satisfaction and occupational stress are considered as two factors affecting the productivity of employees at the workplace in developed organizations. Various physical and psychological effects of occupational stress are more common, which in turn leads to poor job satisfaction.

 This analytic cross-sectional study was performed in winter 2018-spring2019 at health centers in one of the cities of Markazi province, Iran. The data gathering tools were demographic and individual characteristics, Job Description Index (JDI) questionnaire and occupational stress questionnaire (OSQ) Davies. Data are then analyzed using SPSS 20 software.

 The test indicated that occupational stress is generally higher in women (119/848) than in men (108/122), and their job satisfaction (242/450) is lower than men (262/682). There is a negative and significant relationship between occupational stress and job satisfaction (r= 0.001 and p= -0.783) at the significance of level p <0.05. Multivariate regression stated that occupational stress variable is generally able to predict job satisfaction (β=-0.783., p = 0.001). The highest occupational stress and the lowest job satisfaction was related to health care workers.

 Regarding the high percentage of female employees in health centers, it is necessary to pay special attention to their problems. The provision of a proper arrangement and policymaking, allocating financial resources, and resolving economic issues are essential.