Identifying and Determining the Components and Indicators of Digital Information Dissemination Services in the National Library and Archives of Iran

In the era of digital transformation, libraries play a pivotal role in facilitating access to information. This research aims to develop a comprehensive framework for enhancing digital information dissemination services at the National Library and Archives of Iran. By addressing the limitations of existing studies, this work contributes to the field by offering a novel perspective on the essential components and indicators for effective digital information dissemination.

A mixed-methods approach was employed. The qualitative phase utilized meta-synthesis to identify potential components and indicators. Subsequently, a Delphi study was conducted to validate and refine these elements through expert consensus. The study population consisted of information dissemination experts, 16 of whom agreed to participate and were selected as members of the Delphi panel.

The Delphi study identified seven critical components: research documentation, information resources, collection development, standardization, information services, dissemination tools, and evaluation. Each component includes specific indicators essential for optimizing digital information dissemination services. Based on the data analysis, the components and indicators for digital information services were developed.

The results confirmed all identified components and indicators. This research provides a valuable framework for libraries to improve their digital services and meet evolving user needs. By implementing these components and indicators, the National Library and Archives of Iran can optimize its information dissemination processes and foster knowledge creation and innovation. These components and indicators assist libraries and information organizations in improving information dissemination and meeting the information needs of their users..