Comprehensive Model of Citizenship Participation, Case Study: Tehran

Basically, everything that involves the participation of citizens is formed in a context that is surrounded by common categories, and regardless of them, the participation of citizens is difficult to happen. The purpose of this study is to design a comprehensive model of citizen participation in Tehran. The research method is qualitative and the current situation is modeled based on Glaserian approach from the strategy of grounded theory. Along this line, semi-structured interviews were conducted with 19 citizens, city managers and experts in the field of citizen participation who were selected in the form of snowballs. The Glaser side is introduced, modeled. "Lack of citizen-centered approach in the municipality" was introduced as a central phenomenon and 12 categories were introduced as sub-categories. The result is that in order to increase citizen participation, it is necessary for Tehran Municipality to reform the attitude of its human resources, especially managers and policy makers, and show this change in attitude in practice and the municipality to become a participation-oriented organization, and help to change this attitude of citizens in order to prepare the ground for their presence in the field of urban participation and strengthen the central participation of the municipality and urban management, with the suggestions presented at the end of the article, to fill the gaps.