نشریه مطالعات کتابداری و علم اطلاعات
سال یازدهم شماره 3 (پیاپی 29، پاییز 1398)

the purpose of this paper is the study of proportionality of EFQM Business Excellence Model and it`s weighting system in Iranian academic libraries.

the present study is done in two qualitative and quantitative stages. in qualitative stage by using Delphi panel were identified the most important sub ‌criteria which is fit to academic libraries of iran. In quantitative stage by using a proportional questionnaire were identified the viewpoint of managers of Iranian academic libraries regarding the importance of each of the sub criteria. Factor Score Regression with Bootstrap-p method used in AMOS v. 23 to analyze the data.

the EFQM business excellence model is fitted with the academic libraries conditions in iran. Empowering criteria make up a total of 62 percent and results criteria 38 percent of the pattern structure weigh. Among the enabler criteria, the process, resources and information services criteria with a weight of approgximately 15 percent and among the results criteria , key performance results criteria with a weight of
14 percent has the highest weight.

Conclution:

 The eanabler criteria are more important than the results criteria for the excellence of services in Iranian university libraries. Improving these criteria could lead to improved service delivery and transcendental outcomes

The purpose of this study is to investigate the citation status of Iranian publication in the National Journal Set (NJS) and the identification of Core journals in groups of Citation Core Journals, Publishing core journals, and Mathew core journals.

The present study conducted using citation analysis method. Data analysis was performed using Excel and SPSS software. The sample consists of scientific articles from five top universities of Iran, which are indexed during the years 2011 through 2014 at the Scopus Citation Database.

The results showed that the National Journal Set Includes 994 titles, of which 182 were headed to the Publishing core journals, 107 titles for the group of Citation Core Journals, 193 titles were Negative Mathew Core journals and 14 titles belong to Positive Mathew Core journals. All Iranian journals during the time period of the study had 942 negative matthew citations and 73 positive matthew citations, meaning that they lost 942 potential citations.

The findings of this study showed that the Iranian articles in the period of study loss many of their expected citations and did not have proper performance in the National Journal Set.

Cloud computing technology is one of the emerging technologies that is going to transform managing and using information in the web and other information basis. This technology will change information managers’ approach in sharing information in data warehouses. Through using this technology in academic libraries, especially in digital academic libraries, we can save users’ time, and also help them to access their resources in short time in anywhere and every time. In a word, academic libraries, by using this technology, can make use of other library digital materials in the remote manner and without any ownership, so this is the mean of access to the resources by everyone in every time and every place. By using this kind of useful technology in the important and high level kind of Library and Information Science center (Academic Libraries), we can reach to the new kind of Library, names "Cloud Library". Cloud library is the library that is different from other traditional libraries, in goal and also applications, and even in kind of librarians. In this regard the main purpose of this study is to identify the current status of applying cloud computing technology in digital academic library researches in order to extract research gaps, and to represent their applied research methods.

Systematic review has developed as a specific methodology for searching for, appraising and synthesizing findings of primary studies, and has rapidly become a cornerstone of the evidence-based practice and policy movement. And also systematic review methodology can be distinguished from narrative reviews of the literature through its emphasis on transparent, structured and comprehensive approaches to searching the literature and its requirement for formal synthesis of research findings. Also this method, based on the steps that introduced by Kitchenham and Charters, is used to do this study. In fact researchers in this study traversed three main steps entitled survey design, literature review, and writing survey report. Factually, 9 distinctive works had done to do this study. In this regard, researchers tried to identify related resources and deeply studied them after filtering unrelated resources. Reading titles, abstracts and in a few cases reading introduction and conclusions helped us to extract some irrelevant resources that were retrieved in the search stage. Afterwards the remained studied resources were clustered in 3 clusters entitled cloud computing technology acceptance and security, problems and challenges, application of cloud computing in academic libraries.

The findings showed that in total, 28 works, including 10 internal and 18 external works in the field of cloud computing and digital library have been published so far. Of these 28, the largest percentage of research is on the impact of cloud computing on library management and services, with 32%. Factors affecting cloud computing acceptance are at 28%, and the three areas are "Security, Problems and Challenges of Cloud Computing", "Cloud Computing in Academic Libraries", and "Cloud Libraries", with 11% each. Lower (third). Finally, the lower-level (fourth) domain of "cloud computing in digital libraries" has received 7% of research attention. Finally, the area of "cloud computing in academic digital libraries", which also represents the current research gap, is at the bottom of the list with no research (zero percent). Other findings of the study can be attributed to the research methodology which indicates that most of the research in the field of cloud computing has been done in digital and academic libraries with a quantitative approach of 25 cases and a survey method of 11 cases out of 25; Few studies have been conducted in 3 cases using a qualitative approach or a hybrid approach.

Research in the field of cloud computing in academic digital libraries has shown that the field is still young and needs to be intentioned by the researchers interested in this field. On the other hand, the research methodology showed that using quantitative approach and using survey method in the studies of the researchers showed that this research method has the most importance in research. Finally, the research gap, namely, "Cloud computing in academic digital libraries" has not been interested by researchers, so it is hoped that this project will be a good start to pursue the present research field and eliminate the barriers to using cloud computing technology in academic digital libraries.

Nowadays, one of the most important indicators for evaluation of scientific institutions, especially universities, is the number of articles indexed by these institutions in citation databases. One of the main tools for evaluation of scientific production is scientometrics. In fact, it is possible to identify indicators for assessing the status of research in university and its scientific productivity through scientometrics. Due to the importance of science production in universities and the necessity of measuring the amount of scientific output for comparison of universities at national level, this research tries to measure the scientific output of Shahid Chamran University of Ahwaz at Web of Science database in 2000 to 2016, assess the scientific status of Shahid Chamran University of Ahwaz and then draw on the key clusters of the university and interpret them through Hist software. It thus clarifies the role of Shahid Chamran University of Ahvaz, which is one of the oldest universities of Iran, in scientific production of the country. Therefore, considering the importance of scientific production in the world, the most important question is how much is the contribution of scholars of Shahid Chamran University of Ahwaz to science production at national and international levels in SCI, SSCI, A&HCI How is the collaboration of the authors of Shahid Chamran University at national and international levels in producing scientific evidence? Moreover, the thematic clusters and the historiography map of the scientific production of this university will be drawn through HIST Site software. Many studies have been carried out to measure scientific productions in field of scientometrics both inside and outside the country. In general, research in the field of scientometrics is so widespread and from various dimensions to the study of the status of scientific products, which, although all under the heading of science, but the factors are different in them. Some of these studies have examined the status of scientific production in a particular geographic area, such as Gomes and colleagues (1995), Mang, Ho and Liu (2006), Extract and Wilson (2003 and 2004), and Nonfiction 1381), each of which deals with the scientific production of a particular country. Some other researches, regardless of geographic location, have examined scientific publications in a specific field, such as Extract (2006), which explores the possibility of international co-authorship in the production of knowledge in the subject of astronomy, and also in 1996 studying and comparing scientific publications in developing countries.

The present research is descriptive-analytic and has been done using scientometric method. The research community is all scientific publications related to the authors of Shahid Chamran University of Ahvaz on the Web site of Science and Technology in 2000-2016. The approach used in this study is based on the use of bibliographic information and citation analysis of articles indexed on the science web site in the time frame in question. In other words, in this research, the name of the author, title, publication status, and also the amount of citations the received data is used to analyze scientific production of researchers and also to draw up a scientific map of this university. Therefore, using this scientific approach of Shahid Chamran University of Ahwaz, using the citations and group collaboration in these documents, various bibliographic components of this field of research and analysis are presented. The statistical population of the study was 2932 documents available on the science web site. By searching for Iran and limiting it to the name of Shahid Chamran University of Ahwaz in the period 2000 to 2016, among the citation indexes of the sciences, Social Sciences Citation Index and Arts and Humanities Citation Index were obtained.

The findings of this study showed that Shahid Chamran University of Ahvaz with 2932 degrees is ranked 30th, which is not suitable for other universities. It is recommended that officials of Shahid Chamran University of Ahvaz take measures to increase this amount of production. One way of increasing scientific production is to encourage faculty members, especially in fields where production is less than other disciplines. It is also possible to increase the scientific output of the university by creating more graduate courses and, consequently, raising the university's rank.

It seems that the officials of Shahid Chamran University of Ahvaz, with reverence for the members of the faculty, can encourage other members to produce world science. Of course, it should be noted that university planning and policies based on different disciplines should be different and for all groups you cannot act in one form.

The purpose of this study is Organizational culture and satisfaction of users based on Cameron and Queen Model in public libraries in East Azarbaijan province.

This research is applied in terms of purpose with survey method. The statistical population of this study is librarians and active users of public libraries in the province of East Azarbaijan in 21 provinces of the province. The data gathering tool was two questionnaires. The first questionnaire was designed based on the Cameron and Quinn model to examine the type of organizational culture and the second questionnaire to assess the user satisfaction. Data analysis was performed using descriptive statistics and inferential statistics using SPSS software version 20.

Findings show that the culture of the culture of the ruling culture in the province's public libraries is among the various types of organizational culture, and the ethnic culture has the lowest mean among all kinds of organizational culture. Correlation analysis (r = 0.1666) also showed a significant relationship between user satisfaction and type of organizational culture in libraries (Sig = 0.015). Also, there is no significant difference between librarian opinions about organizational culture based on gender, type of employment, education, and work experience of librarians.

Librarians are more likely to be part of a group organizational culture. This kind of organizational culture (family) focuses on internal issues, but freedom of action in values is more than stability and control. In this culture, organization management is through teamwork, partnership, and general agreement.

The aim of this research is to investigate the level of knowledge about professional ethics among librarians of the libraries affiliated to Astan Qods Razavi according to age, gender, educational level, marriage condition and other demographic variances.

According to the type of research this research was descriptive one and done by the using of survey method. Data were gathered via questionnaire.

Findings showed that the level of knowledge about professional ethics among librarians of the libraries affiliated to Astan Qods Razavi is low.

Results of research showed that the viewpoint of librarian toward the responsibility about profession ranked at the first level followed by responsibility about self, society, organization, specialists, users and colleagues. Results also showed that age, gender, educational level, and other demographic variances have significant correlation with The level of knowledge about professional ethics among librarians of the libraries affiliated to Astan Qods Razavi

The aim of this study was to examine barriers to knowledge transfer of new staff and officials of departments in Persian Gulf Martyrs hospital in Bushehr project was based on the pattern Szulanski.

This study was a description of type correlation.The sample consisted of 220 personnel of the Bushehr Persian Gulf Martyrs random sampling method, the researchers chose. According to the study, the researcher designed questionnaire Szulanski (1996) between members of the research. The questionnaire used in the study consisted of four components of knowledge, as the recipient of knowledge, context and characteristics of knowledge. To analyze the data to answer questions T One-sample test and Pearson's correlation and regression tests were used to assess hypothesis research.

The results show that significant levels of multiple relationships between predictor variables of knowledge, knowledge recipient, tissue characteristics of knowledge and organizational knowledge transfer significant correlation 0.000 to test multiple variables approved by a factor of 0/345.

The purpose of this study is to investigate the status of research in the field of educational administration and identify its cluster based on articles indexed in the citation database of Islamic World Science.

This research is a descriptive-survey method and using Co-Word analysis, content analysis methods have been used in Scientometric researches The research population is all articles indexed in the citation database of Islamic World Science in the period 2004-2016. Ravar Pre Map, Excel, Vosviewer and Net Draw software are used in data analysis.

The review of articles showed that the field of educational administration in Iran consists of ten subject clusters; the terms that have the most links in these clusters are university, student, curriculum, higher education, self-efficacy, learning, attitude, effectiveness, students and teachers. The words of managers, achievement, schools, education and technology are also frequent concepts in research. The average growth rate of the articles is 29.12%, and 76% of the research has been done quantitatively.

The research showed that the topic of articles is only part of the subsection of the field of educational administration and there is not knowledge in this area.

The main aim of this study is investigating the methodological trend of AJUMS-affiliated papers published in 2015 indexed in international indices.

This study is a cross-sectional analytical study. The Data were collected by census method using a check list. The collected data were analyzed using descriptive statistics include frequency and percent of frequency with drawing table and chart and analytical statistics include X2 Test under SPSS 22 software.

281 papers were evaluated. Most of the reviewed papers were of a cross-sectional type, aimed at treatment and in the public health field. The rate of acceptance of cross-sectional descriptive papers in the field of public health was more than others. Also, possibility of being accepted for clinical trials to indices was less than other studies.

The results of this study showed that there are statistical relationships between the "study type" and "subject area" indicators in articles with the possibility of getting indexed in international indices.

Nowadays, public libraries by providing cultural, educational and scientific services to all groups of society, at urban and rural levels are considered as a main criteria for evaluating social welfare of nations. In analyzing social welfare criteria, the existence and extent of development of public libraries are in the range of housing, education, employment and health are considered as one of the indicators of the countries' development. Reaching more users and readers and increasing their willingness to re-visit the library lead to increases the efficiency of public resources. Every library needs to provide good, efficient and effective services, given the growing competition between information systems and the diverse needs of libraries, libraries need to place special emphasis on quality of service to attract more users. And improve productivity. However, the productivity of libraries is influenced by users' perceptions and experiences of evaluating the library environment, available facilities, collection size, staff attitudes, and reading activities in the library. Parasuraman (1988) proposed a comprehensive model to evaluate service quality that recognized as an important tools, to identification the difference in perceptions of service provided and expectations of the public libraries. A review of past studies in this area indicates that researchers have also used the SERVQUAL model to provide a framework for library service quality assessment. Given that quality of service is examined through several indicators and sub-indicators, it is very appropriate to apply multi-criteria decision-making techniques to evaluate service quality through SERVQUAL model. Among the multi-criteria decision-making techniques, the DEMATEL method successfully illustrates the internal relationships between variables. This study aimed to identify the indicators of service quality assessment among public and university libraries in Ahvaz based on the SERVQUAL model and then examine the internal relationships between indicators and sub-indicators.

This research is applied in terms of purpose and in terms data collection it's considered as a descriptive-exploratory. The statistical population of this study consisted of all supervisors and senior managers of public and university libraries in Ahwaz city with at least 10 years of experience and sufficient research experience. Using purposive sampling method, 45 people were selected and 31 of them were returned to correctly questionnaires,

Over the years, electronic technologies, especially the Internet have had many advantages for the organization and its employees; however, new technologies such as the Internet have had negative consequences Such as reducing the level of productivity and Financial losses in the aftermath. This research surveys one of the negative consequences of new technologies in the organization. The subject of this research is "Cyber loafing" which implies the non-business use of the Internet by employees in the organization. The aim of this study is to investigate the effects of cyber-loafing on the performance of employees of SADAD information corps. Current research model, based on data collected from 108 questionnaires to randomly among employees of Data SADAD (PARS) distributed and collected, based on structural equation modeling (SEM), through the PLS software been tested. The obtained results of data analysis show, Cyber loafing have the negative effect on employee performance (=- 0.705 and T = 2.705) as well as cyber loafing on the Citizenship performance (= -0.529 and T = 9.248) and Task performance (= -0.454 and T = 6.091). as well as cyber loafing have a Direct and significant influence on the Counterproductive performance (= 0.749 and T = 17.117).

Academic websites by introducing history, goals, educational, research, administrative and extracurricular services, and the recruitment of students, faculty and staff, play an important role in the dissemination of educational, research and administrative information of universities. The web is a vast collection of heterogeneous information that are interconnected through links. The information on the web is not organized properly, and this heterogeneous nature of information imposed disordered conditions on the web. However, the organization may provide a large amount of information on its website, but if retrieval of itis difficult, its usefulness will be reduced. Furthermore, a website may have a high level of interaction, but if users can not have access to it, this level of interaction will not be significant. This indicates a key problem in that website’s visibility and accessibility. Visibility is a very important metric in Webometrics studies, so that the usefulness of the inventories depends on how its content is visible, and the numbers in the inventory is a good indicator for measuring visibility. The visibility of a site also affects its coverage and retrieval by search engines. Accordingly, visibility and clarity are related to enabling interconnections in a space that todays have found a great importance. The topic of web visibility and its important role in different rankings of universities and higher education institutions has been the subject of several models in this field.The study examines the impact of website size, the number of rich files, articles and website links on the visibility of the top 100 university websites.

Research was done by descriptive method. The data was gathered using a checklist.

The results showed that 14 features of the industry model were observed in 100% of the websites. The results of the hypothesis test showed that the size and volume of the site (r = 0.637) at the significance level (Sig. 0.002), the number of enriched files (r = 0.546) at the significance level (Sig. 0.001), receiving referral links (r = 0. 674) at the significant level (Sig. 0.000), and the number of articles retrieved from Google Scholar (r = 0.654) at the significance level (Sig. 0.001) has a direct impact on visibility.

As the result adding more rich files, increasing site size and volume, incorporating research outcomes on the site, and establishing more links can increase visibility of the site.